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Washington Ford Inc. - Service Center

Washington, PA

4.8
856 Reviews
Call Service Center (888) 632-4259

856 Reviews of Washington Ford Inc. - Service Center

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August 04, 2024

The recall was taken care of and they're inspected my truck in a very timely manner I had a Dr. Appointment and the truck was done almost before I left town. More

by RANDYFRYE52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
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Aug 07, 2024 -

Washington Ford Inc. responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 03, 2024

She was professional quick and very pleasant. The mobile is the best way to go. I do it again in a heartbeat. More

by JODY.BONUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

August 02, 2024

I have always had a great experience at Washington Ford. Andrea is always very helpful and a pleasure to work with! More

by JMELHORN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner
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Aug 04, 2024 -

Washington Ford Inc. responded

Hi, thank you for sharing your positive experience! If there is anything else we can do to assist you, please let us know! Take care!

August 02, 2024

Everyone was great to deal with. Superb service for just picking up parts! Thank you! More

by DAmodeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one in sales
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Aug 04, 2024 -

Washington Ford Inc. responded

Hello, we appreciate you taking the time to leave us this feedback. If there is anything else we can do to assist you, please let us know! Take care!

August 02, 2024

Estimate was met, timely work also did recall work I didn’t know was needed. Fantastic experience More

by PAGANO945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2024 -

Washington Ford Inc. responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

August 02, 2024

Very knowledgeable regarding my needs. I have always used the service center in Washington Pa. More

by 17DEMSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2024 -

Washington Ford Inc. responded

Hi, thank you so much for the positive review! We hope to be of service to you again! Take care!

August 02, 2024

polite and fast service they were on time, worked to accommodate my work schedule , the whole staff was very helpful More

by ASKSTEVEYILIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2024 -

Washington Ford Inc. responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 01, 2024

Agent was on time and finished my updates quickly. Agent seemed to be very friendly. More

by EBASHUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 01, 2024

Went above & beyond. Explained things. Doesn't take advantage. Andrea is wonderful. She is mainly why I go there!!!!! More

by KDEUTSCH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Report | Print
Aug 04, 2024 -

Washington Ford Inc. responded

Hi, we are happy we could make your experience a positive one! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

July 31, 2024

last time in oct. i got the works on my van. the service person left the dip stick up out of the tube. engine had oil all over it and all over the hood inside. came th More

by WHITEMANJ619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Schaerer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : n/a
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Jul 31, 2024 -

Washington Ford Inc. responded

Hello James, Thank you for the feedback. My apologies for that happening in October of 2023. I'd like to discuss that further with you. Can you please give me a call at the dealership at your earliest convenience. I was glad to hear that your most recent visit (2 days ago) was a pleasant one, thanks JS. Jeff Schaerer General Manager Washington Ford (724) 223-5100

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