Washington Ford Inc. - Service Center

This was my first time using the pick up and drop off service. Everything g went very smooth and I was well informed during the whole process. The communicated time for the pick up and drop off of my veh service. Everything g went very smooth and I was well informed during the whole process. The communicated time for the pick up and drop off of my vehicle were very accurate. More

Andrea was my service advisor and always completes requested services and offers suggestions for services that are due. I always request hand torque of the wheels on my vehicle. Andrea is kind enough requested services and offers suggestions for services that are due. I always request hand torque of the wheels on my vehicle. Andrea is kind enough to understand my request and assures the procedure is completed. More

Great experience all the way around. From Scheduling, pick up/drop off, and service itself! From Scheduling, pick up/drop off, and service itself! More

Fast and friendly customer service. Usually a short wait time. Always reliable and trustworthy service. Usually a short wait time. Always reliable and trustworthy service. More

Andrea was very good at keeping me updated on the work being done on my vehicle. being done on my vehicle. More

Service was prompt and my Rep, Laura, who was supporting Cindy T in her absence, was courteous and professional. While I recently purchased a 2022 Explorer outside of Wash Ford, I plan to have it serviced Cindy T in her absence, was courteous and professional. While I recently purchased a 2022 Explorer outside of Wash Ford, I plan to have it serviced by WF - very pleased with their work and customer service to date. More

Everyone at the service center was wonderful. Kevin Konek is a great service advisor. I Appreciated however, everyone took care of my vehicle. Kevin Konek is a great service advisor. I Appreciated however, everyone took care of my vehicle. More

Trusted service at a fair price. Nice waiting room. Employees were very courteous and obliging. Nice waiting room. Employees were very courteous and obliging. More

good service, drop off available, can pay the bill on line, no hassle and everyone is friendly and helpful line, no hassle and everyone is friendly and helpful More

Fast service. Good communication when there are things to be done. Very clear easy to deal with Good communication when there are things to be done. Very clear easy to deal with More