Washington Ford Inc. - Service Center

Took company truck in for service and service kept making excuses on why they could not complete said service. Several things were left undone on my truck that have been completed by other dealerships and wa excuses on why they could not complete said service. Several things were left undone on my truck that have been completed by other dealerships and was told could not fix. Worst service I’ve ever had. Will be lucky to bring any of my company vehicles back More

An absolute wonderful dealership to deal with especially the service department. Never been a problem to drop my car off and pick it up at another time since I live about a half hour away the service department. Never been a problem to drop my car off and pick it up at another time since I live about a half hour away More

They did ok on my truck, but the waiting area was not ok. No Wifi, the employee told me it has been down and their IT department can't get it fixed. No Wifi, the employee told me it has been down and their IT department can't get it fixed. More

Kevin kept me updated regarding the progress of work on my car. He was very professional , kind and courteous. my car. He was very professional , kind and courteous. More

Good , great, super job ect etc ect etc etc ect etc etc etc etc ok etc etc ok More

Everyone is nice. Still did not get answers on why my car battery is dying randomly . This is th er second time bringing it in for this. Thought it was fixed . Still did not get answers on why my car battery is dying randomly . This is th er second time bringing it in for this. Thought it was fixed . More

Service was excellent and the communication was prompt. I will continue to bring my vehicle to Washington Ford for any future needs. I will continue to bring my vehicle to Washington Ford for any future needs. More

I have a Ford Dealership Five minutes from my home which is good, but I have since found that Washington Ford is the best and I will travel the extra distance to have my vehicles serviced. ALL the associate is good, but I have since found that Washington Ford is the best and I will travel the extra distance to have my vehicles serviced. ALL the associates are friendly, the Dealership is spotless and organized, Mike Reed runs a great Service department, and his Service advisor Jacob Verbanic is the tops! Take the opportunity to check out this fantastic Ford Dealership! More

Ease of scheduling, convenient vehicle drop off. Plastic was placed on seat and paper to protect floor. Plastic was placed on seat and paper to protect floor. More

They did a great job finding out what was wrong with my car. They fixed it in a timely manner. Loved the fact that they picked up my car and drove it back home to me when they were done. They kept me abrea car. They fixed it in a timely manner. Loved the fact that they picked up my car and drove it back home to me when they were done. They kept me abreast of everything that was going on with my car. I couldn’t have asked for a better experience! More