Washington Ford Inc. - Service Center

Service department (Andrea) at dealership did a great job communicating and completing work on time and with good workmanship. Inquired about some potential additional issues with the vehicle, and I was adv communicating and completing work on time and with good workmanship. Inquired about some potential additional issues with the vehicle, and I was advised that service on those was probably not necessary at this time, so they appear to be honest when presented with an opportunity to grab for additional money. Vehicle was delivered back to my home as a courtesy. More

Completed the requested work in less time than expected. The folks at the service desks and the techs who top off the fluids, were courteous and friendly. The folks at the service desks and the techs who top off the fluids, were courteous and friendly. More

Always kind and courteous, they keep you informed and provide quality service, I would recommend to anyone. provide quality service, I would recommend to anyone. More

I arrived for my appointment at 1:00pm and they told me it was for a week from today not today. I got the appointment online so I don’t know if I did that by accident or the website messed up. Well, the ni it was for a week from today not today. I got the appointment online so I don’t know if I did that by accident or the website messed up. Well, the nice service lady got me In anyways and I was very thankful. That was nice of Washington ford to accommodate me even though it said I wasn’t due until next week. More

I have had multiple Ford Vehicles Serviced At This Facility on Multiple Occasions and I CAN Honestly Say That I HAVE Been Satisfied With The Outcome EVERY Time AND THAT Is Saying A lot. Well Done! Facility on Multiple Occasions and I CAN Honestly Say That I HAVE Been Satisfied With The Outcome EVERY Time AND THAT Is Saying A lot. Well Done! More

I brought my car in because the windshield wipers turn on and off by themselves and sometimes don't turn on when I need them. I had taken it to other shops however they did not feel they had the expertise to and off by themselves and sometimes don't turn on when I need them. I had taken it to other shops however they did not feel they had the expertise to fix it so I figured I would take it to the place who makes the car. When I brought the car in the first time the technician said I needed new windshield wiper motors. Overall with diagnosis and repairs I paid just over $900 dollars. About three weeks later the car started to have the same problem. When I returned it to the dealer they now stated there was a different problem that their diagnostic tool was leading them to and the new repairs would cost about $500. I told the dealership I did not have any more money to throw at the problem and it should have been fixed the first time. They refused to fix the car and I refused to pay any more money to solve the same problem. I have two small children and this is a safety hazard as I have been caught in a downpour and my windshield wipers would not turn on. It is disgraceful that they would let me walk out of there with an unsafe vehicle and $900 dollars in their pocket. More

Washington Ford service department is outstanding. They are always polite and professional. Don is one of the main reasons main reasons we purchase vehicles from Washington Ford. Don can be trusted They are always polite and professional. Don is one of the main reasons main reasons we purchase vehicles from Washington Ford. Don can be trusted and has never let me or my family down. When you find a great service advisor you stay with them. More

The schedule is flexible with my schedule. Call me when complete to pick up at my convenience. Call me when complete to pick up at my convenience. More

I have 2 vehicles. A Lincoln and a Cadillac. Both are serviced at Washington Ford. I’m very pleased with their service. Washington Ford is the BEST… A Lincoln and a Cadillac. Both are serviced at Washington Ford. I’m very pleased with their service. Washington Ford is the BEST… More

EVERYONE AT WASHINGTON FORD WAS GREAT, VERY FRIENDLY WHICH MEANS ALOT.ANDREA WAS GREAT AT HELPING ME GET QUICK SERVICE AND HER QUOTE WAS RIGHT ON. WAITING AREA WAS VERY CLEAN AND COMFORTABLE.WASHINGTON WHICH MEANS ALOT.ANDREA WAS GREAT AT HELPING ME GET QUICK SERVICE AND HER QUOTE WAS RIGHT ON. WAITING AREA WAS VERY CLEAN AND COMFORTABLE.WASHINGTON FORD IS MY SERVICE CENTER THANK YOU More