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Washington Ford Inc. - Service Center

Washington, PA

4.8
856 Reviews

856 Reviews of Washington Ford Inc. - Service Center

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September 14, 2024

A pleasure to do business with. Picked up my truck at my home for service and delivered it rather quickly with no extra charge. So glad I chose this dealership.. More

by DZANRUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Service Representative Mr. Kevin Konek is very knowledgeable of what’s needed with your car service. Mr. Kevin takes the time to explain and answer any questions you might have More

by DARNELLEDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
September 13, 2024

Kevin Konek and his crew are courteous, professional, and provide service in a timely manner which is why I keep bringing my vehicles back time and again. More

by RKEDDIE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
September 12, 2024

After having my 2014 f-150 towed in for fear of further damage . I was informed it was the timing belt . Before proceeding with any of the costly work . I wanted to ensure in fact the truck was worth it . More

by esecrist1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cindy ( service )
September 11, 2024

There should be available oil change appointments after 2pm for people that work! It’s inconvenient to have to drop my vehicle off a day prior to and find another vehicle so I can get to work all for an oi More

by CG2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Washington Ford Inc. responded

Good morning, Thank you for the review and for your business. Could you please call me at the dealership as I might have a solution for you pertaining to your inquiry, thanks JS. Jeff Schaerer General Manager Washington Ford 724 223-5100

September 11, 2024

Service advisor Cindy Timmons is always the best. Mechanics fix the problem right the first time, and the cost is comparable to chain muffler and brake shops. More

by VICTOR.BOMBA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
September 10, 2024

Everyone was courteous and efficient. Vehicle was ready when promised. Waiting area comfortable and clean. More

by TKRAEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Great convenient mobile service done when scheduled on time in and out. 15 words 15 More

by plrheam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2024

Washington Ford service department is the best. . I have 2 vehicles and both of them are serviced at Washington Ford. I wouldn’t consider any other dealer.. More

by golfnut52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in Service
Sep 07, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2024

Washington Ford Service Department and Andrea B. always go above and beyond. Great service! Highly recommend. More

by DKHABO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner
Sep 08, 2024 -

Washington Ford Inc. responded

Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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