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Washington Ford Inc. - Service Center

Washington, PA

4.8
856 Reviews
Call Service Center (888) 632-4259

856 Reviews of Washington Ford Inc. - Service Center

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October 03, 2024

Never a problem when I bring my car in for yearly maintenance…Always on time and a short wait for completion. More

by UCHAL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
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October 03, 2024

It was really nice to have suv picked up and had served while I was at work. The gentleman were great More

by LORRIESTAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
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October 02, 2024

Great service appt. Needed a tire appt. Quickly and was able to get in next day. My advisor Andrea made it work on my schedule, many thanks! More

by jondufalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner
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October 02, 2024

First rate service department. I give them a 10 out of 10 all day long.Pickup and delivery is icing on the cake. Keep up the great work. More

by jdhughes4785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin K. Andrea B. and Laura D.
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October 02, 2024

I love the valet service! The service department was very accommodating getting my vehicle in quickly and it was incredibly helpful have my car picked up and delivered back to More

by TELBANJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Verbanec
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October 01, 2024

always nice customer service. this time, i had muddy foot prints all over the inside of my car, and the inside of my car had weird spots splattered all over. my car was very clean More

by BRIII1422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cindy timmons
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Oct 02, 2024 -

Washington Ford Inc. responded

Good morning, Thank you for the review. My apologies for the cleanliness of your vehicle. We'd be more than happy to make this right and clean your vehicle. Can you please call me at the dealership so we may discuss this. Thank you for your business and for the opportunity to make this right. Jeff Schaerer General Manager Washington Ford (724) 223-5100

September 30, 2024

Kevin Konek took good care of me. I didn’t have to wait long to get my car fixed More

by DAKELK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 29, 2024

Kevin is always kind and takes time to explain everything. I truly appreciate the service he provides. Having a place that I trust to bring my vehicle is great!! Thank you More

by MAIERLORI83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 28, 2024

Very satisfied with the service department. Service employees are very friendly and helpful. My Bronco was ready quicker than I expected! More

by esbonus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
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September 28, 2024

The scheduling of the needed repairs, explanation of the service and the cost were detailed by Andrea very well. More

by JGSULC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea (service advisor)
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