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Washington Ford Inc.
Washington, PA
1,049 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,049 reviews
December 19, 2022
My service advisor, Kevin, always keeps me informed about needed services and doesn't try to sell me on something that is not needed. He gives a realistic assessment of when service is actually needed. needed services and doesn't try to sell me on something that is not needed. He gives a realistic assessment of when service is actually needed. More
by radfish65
Employees Worked With
Kevin Konek
December 13, 2022
I purchased the Bridgestone tires for my wife's Buick Cascada. Tires were mounted, balanced & installed as promised on time, she's very happy with the performance. Cascada. Tires were mounted, balanced & installed as promised on time, she's very happy with the performance. More
by tjack55
Employees Worked With
Cindy
December 01, 2022
I am having problems with my heater in my 2017 F-150 Truck and I took it int to have it fixed. Since the heater is not producing a "code" the technician said there is nothing wrong with my truck and di Truck and I took it int to have it fixed. Since the heater is not producing a "code" the technician said there is nothing wrong with my truck and did not work on it. When I drive down the road lots of heat comes out on the dash and side windows when I have the foot area selected for the heat while my feet remain freezing. If you turn up fan an even greater portion of heat blows out on the windshield and side windows. This is the 2nd attempt to have this corrected. On the last visit a technician rode with me, acknowledged and witnessed the problem. The next day a different technician was assigned to work on it and said there is nothing wrong. I cannot keep wasting time going back and forth to get this fixed. I will find another dealership to do the repairs. The technician came across to me as though he just did not want to work on the heater problem and did not listen as I tried to explain to him the issue. In order to replicate the issue you must drive 55+ mph, not 5 mph around the dealer lot. I have no argument about paying to have this work done, I just want the ventilation system for the heater fixed. More
by brian.smith2
Employees Worked With
Kevin Konek is who worked with but the issue was with the service technician not wanting to work on the truck.
August 10, 2022
My Service Advisor, Andrea, kept me informed and provided me with all available options throughout the repair process. Work was completed and vehicle ready as promised. me with all available options throughout the repair process. Work was completed and vehicle ready as promised. More
by Gary
Employees Worked With
Andrea Baumgardner
April 26, 2022
Courteous and responsive. Always on time with my appointment and reasonably priced. Would definitely recommend. Always on time with my appointment and reasonably priced. Would definitely recommend. More
by doghair3
Employees Worked With
March 02, 2022
Great customer service. My Service Advisor, Cindy Timmons, keeps me informed on the status of my vehicle. The price quoted to me on 4 Michelin tires was competitive, espec My Service Advisor, Cindy Timmons, keeps me informed on the status of my vehicle. The price quoted to me on 4 Michelin tires was competitive, especially when you factor in the Ford Pass Points. Very pleased to date with Washington Ford; love my F150 and the service from WF. John More
by jmhjresq
Employees Worked With
Cindy Timmons
