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Washington Ford Inc.

Washington, PA

4.8
972 Reviews
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507 Washington Rd.

Washington, PA

15301

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Showing 972 reviews

October 02, 2024

First rate service department. I give them a 10 out of 10 all day long.Pickup and delivery is icing on the cake. Keep up the great work. More

by jdhughes4785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin K. Andrea B. and Laura D.
October 02, 2024

I love the valet service! The service department was very accommodating getting my vehicle in quickly and it was incredibly helpful have my car picked up and delivered back to More

by TELBANJ
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Verbanec
October 01, 2024

Cullen Sheehan was great to work with, very knowledgeable and helpful. Hope to buy many more vehicles from Washington Ford! More

by charlescaldwell1124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cullen Sheehan
October 01, 2024

They worked as a team and were great to work with. I will look to Washington Ford for my next purchase. More

by matt.wilson.geemail
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Duffy and Brian Bogarski
October 01, 2024

always nice customer service. this time, i had muddy foot prints all over the inside of my car, and the inside of my car had weird spots splattered all over. my car was very clean More

by BRIII1422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cindy timmons
Oct 02, 2024 -

Washington Ford Inc. responded

Good morning, Thank you for the review. My apologies for the cleanliness of your vehicle. We'd be more than happy to make this right and clean your vehicle. Can you please call me at the dealership so we may discuss this. Thank you for your business and for the opportunity to make this right. Jeff Schaerer General Manager Washington Ford (724) 223-5100

September 30, 2024

Kevin Konek took good care of me. I didn’t have to wait long to get my car fixed More

by DAKELK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Kevin is always kind and takes time to explain everything. I truly appreciate the service he provides. Having a place that I trust to bring my vehicle is great!! Thank you More

by MAIERLORI83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Very satisfied with the service department. Service employees are very friendly and helpful. My Bronco was ready quicker than I expected! More

by esbonus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
September 28, 2024

The scheduling of the needed repairs, explanation of the service and the cost were detailed by Andrea very well. More

by JGSULC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea (service advisor)
September 28, 2024

My experience with Washington Ford's service dept has always been positive. They do a good job More

by M.BURNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Verbanec
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