Back

Washington Ford Inc.

Washington, PA

4.8
1,171 Reviews
Contact Dealership

507 Washington Rd.

Washington, PA

15301

Directions

By Type

Showing 1,171 reviews

March 25, 2025

Jake is a fantastic advisor, did a phenomenal job on keeping me updated and aware of pricing. Shawn the technician did an outstanding job on repairs. Everyone always takes such great care of me. Wouldn’ More

by bcomfort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, Shawn
March 25, 2025

Dealership personnel were all very helpful and attentive. Overall a great experience. Would highly recommend More

by divelblissdavid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

I had a mixed experience at Washington Ford. There was a lack of information about the need for a "J Brace" for the 2024 Ranger I purchased there. The salesman, Cullen and all the services rep More

by sgtrick417
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cullen Sales # 7
March 22, 2025

It's always a pleasure to deal with Washington Ford service department. They are courteous and competent. More

by karendef1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
March 22, 2025

Washington Ford was insanely helpful for getting us the explorer we wanted! They were very quick and extremely nice. This is my second time working with Washington Ford! More

by begregg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob
March 21, 2025

My husband was looking for a new truck to use as a work vehicle. Barry D., our Sales Representative called us immediately when one came in on trade. It was just what we were looking for! We reached an a More

by mikejd4440
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Duffey
March 21, 2025

Kevin was friendly and helpful. He called and informed me of what was done and needed for my car. More

by Ralynn31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
March 20, 2025

I found the vehicle online and completed an application. The salesman was nice but as I’m asking questions seemed to be annoyed. When I got to the dealer I wanted to discuss the price and my trade in value. More

by samanthajo645
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Schaerer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Marnich
Mar 20, 2025 -

Washington Ford Inc. responded

Samantha, Thank you for the feedback and your business. By no means did anyone here force you to do anything you didn't want to do. We've fortunately been in business for 42 years and haven't been serving the public for that long if we make people do what they don't want to do. All figures were agreed upon between you and our sales associate before you came to the dealership yesterday. While you were in the finance department you wanted to renegotiate the figures. I simply explained to you that you had agreed upon the figures and while signing out in the finance department wasn't the place for a renegotiation. You asked for some time to think it over which we said take your time. You proceeded to sign the paperwork once you thought things through. Sorry to hear you feel like every sales associate's attitudes are typical. Jeff Schaerer General Manager Washington Ford

March 19, 2025

Thanks Kevin, Everything was great as usual. See you for inspection and emmissions in June. More

by GREGGRAVES32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
March 18, 2025

Kevin Konek has always been an excellent service advisor. He explains things and keeps me informed and since I know little about cars, he is great about letting me know what should be done on my car. More

by DEBRARIECK46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
...
6
...