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Washington Ford Inc.

Washington, PA

Overview
Employees
Reviews
Vehicles
4.8
973 Reviews
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507 Washington Rd.

Washington, PA

15301

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Showing 973 reviews

May 10, 2024

I always receive quick and courteous service at a good price. The waiting area is comfortable and clean. More

by GPAP1414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek, Serrvice Dept.
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Jun 29, 2024 -

Washington Ford Inc. responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

May 10, 2024

My car was serviced on time and staff were very polite and valued me as a customer. More

by NKMECHLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

May 10, 2024

Very pleased with the service I get from Washington Ford. From scheduling an appointment through the actual service, my experience has always been very positive. My service advisor, Don Paris does an excelle More

by GHARAKAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 10, 2024

I had the 6000-mile service performed on my 2023 Explorer ST and had the new Black ST badges I recently received from the Ford ST SUV Experience in Asheville NC in April. The service and staff were great as More

by GREGGRAVES32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

May 10, 2024

Very good, people are really nice Brian is a very good sales person.thank you More

by TAMMYLEEDEYELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian bojarski
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Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 08, 2024

Bill Marnich did a great job getting me into my new Ford Explorer and working with my unique situation. More

by dziakdurbin51317
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marnich, William
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Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 07, 2024

Dropped my car off, figured 2 to 3 hours wait and was done quicker than that. Price was lower than quoted, so no surprise increase at the end. More

by FORDMUSTANG2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

May 07, 2024

I purchased my truck at Washington Ford in 2016. I have had all of my maintenance here ever since then and have always been satisfied with the service. More

by LEO.CERNALOGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you so much again for your feedback. We hope you have a great day.

May 07, 2024

I have been a Washington Ford customer since 1983 because of their dependable advice and service and will continue to be. More

by TJCMJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sargent{now retired}
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Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 07, 2024

Kevin Konek is an incredible service agent, we really appreciated his professionalism in dealing with our mechanical issues as well as dealing with our horrendous warranty company. Thank You Kevin More

by JON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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