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Washington Ford Inc.

Washington, PA

Overview
Employees
Reviews
Vehicles
4.8
973 Reviews
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507 Washington Rd.

Washington, PA

15301

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Showing 973 reviews

July 08, 2024

Good service on purchase date but not so much on previous visits to the lot and the show room. More

by ms_milvet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill
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Jul 10, 2024 -

Washington Ford Inc. responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again! Take care!

July 07, 2024

Had my car back shifting like it should and only took a day to fix. Everyone was nice and friendly.Would you believe a walnut was in the gear shift space keeping the gear shift from shifting and staying in More

by URBANTIGR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Washington Ford Inc. responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

July 07, 2024

Well there are no deals nowadays in the car business But it was as painless as could be. I didn’t even get sweaty hands signing paperwork for the biggest vehicle payment I ever had More

by 1DIRTMOVER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cullen Sheehan
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Jul 08, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us feedback about your experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 05, 2024

Awesome pickup and delivery experience. A Great Parts and service staff at Washington Ford. Great Job, Thanks for everything More

by POBRIEN30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reid, Brian Few, Don Paris
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Jul 07, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 05, 2024

I am very happy with the service that is provided by Don Paris at Washington Ford. More

by JDIGNAZIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
Report | Print
Jul 05, 2024 -

Washington Ford Inc. responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 05, 2024

Bryan made the buying experience pleasant and fun. No pressure. We would definitely buy from here again More

by terriwilley6884
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan
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Jul 07, 2024 -

Washington Ford Inc. responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 05, 2024

The situation was taken care of in a very timely manner thanks Don for your quill srrvice More

by BARBARAROSNER1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don in service
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Jul 07, 2024 -

Washington Ford Inc. responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 04, 2024

Washington ford sold me a lemon and takes no responsibility for it…they actually tried to make me trade it in and buy something else…..they SUCK!!!!!!! More

by rpastine6468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Schaerer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Washington Ford Inc. responded

Hi, we are so disappointed to learn of this situation you have described. We'd like the opportunity to turn your experience around. Please reach out to Parts and Service Director Mike Reed, at (724) 223-5100 or mike.reed@washingtonford.com at your earliest convenience to discuss how we can turn this experience into a positive one.

July 03, 2024

Washington Ford is wonderful dealership. Everyone is polite and professional. The service department is excellent. More

by ADAMSKI3620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts and service
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Jul 04, 2024 -

Washington Ford Inc. responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

July 02, 2024

Ben, my salesman, was very helpful. He was not pushy and made the experience very easy. More

by DAVIDFIEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Jul 03, 2024 -

Washington Ford Inc. responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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