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Washington Ford Inc.

Washington, PA

4.8
1,079 Reviews
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507 Washington Rd.

Washington, PA

15301

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Showing 1,079 reviews

September 12, 2024

After having my 2014 f-150 towed in for fear of further damage . I was informed it was the timing belt . Before proceeding with any of the costly work . I wanted to ensure in fact the truck was worth it . More

by esecrist1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cindy ( service )
September 11, 2024

There should be available oil change appointments after 2pm for people that work! It’s inconvenient to have to drop my vehicle off a day prior to and find another vehicle so I can get to work all for an oi More

by CG2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Washington Ford Inc. responded

Good morning, Thank you for the review and for your business. Could you please call me at the dealership as I might have a solution for you pertaining to your inquiry, thanks JS. Jeff Schaerer General Manager Washington Ford 724 223-5100

September 11, 2024

Service advisor Cindy Timmons is always the best. Mechanics fix the problem right the first time, and the cost is comparable to chain muffler and brake shops. More

by VICTOR.BOMBA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
September 10, 2024

Everyone was courteous and efficient. Vehicle was ready when promised. Waiting area comfortable and clean. More

by TKRAEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Everyone was great. Entire process went smoothly with no problems. Would recommend to others to buy More

by ramcdonald56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Duffy
September 08, 2024

Have bought 3 trucks here and will continue to in the future. Fast and seamless. More

by Matt B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan R.
Sep 10, 2024 -

Washington Ford Inc. responded

Hi Matt, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 07, 2024

Friendly staff and a low pressure sales environment. They made everything easy. A positive experience all around. More

by bsteff666
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Smith
Sep 08, 2024 -

Washington Ford Inc. responded

Hi, your wonderful feedback and rating mean a lot to us. If there is anything else we can do to assist you, please let us know! Take care!

September 07, 2024

Great convenient mobile service done when scheduled on time in and out. 15 words 15 More

by plrheam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2024

Will continue to buy every vehicle from Washington Ford. Top notch, fast, efficient, professional. Always a painless experience More

by kentbrownlee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill m
Sep 08, 2024 -

Washington Ford Inc. responded

Hi, thank you for leaving such a great review and high star rating. Until the next time we meet, take care!

September 06, 2024

Washington Ford Service Department and Andrea B. always go above and beyond. Great service! Highly recommend. More

by DKHABO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner
Sep 08, 2024 -

Washington Ford Inc. responded

Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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