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Washington Ford Inc.

Washington, PA

4.8
973 Reviews
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507 Washington Rd.

Washington, PA

15301

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Showing 973 reviews

July 22, 2024

I have been servicing my Ford's at Washington Ford for 7 years now and the service department (Don P.) has always treated me with respect, great communication, and keeps my best interest at the forefront. More

by brittenybrownlee@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
Jul 26, 2024 -

Washington Ford Inc. responded

Hi, we appreciate your recommendation of our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 21, 2024

very pleased from my first conversation with the floor manager to meeting my salesman Cullen. the finance manager Tom was also very pleasant and easy to deal with...your dealership was certainly not local More

by crazycat12200
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cullen
Jul 22, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

July 21, 2024

Great experience. Car needed some TLC and Ford did not charge us an arm and leg Thanks Kellye More

by KELLYE.KIMBERLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Washington Ford Inc. responded

Hi Kellye, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 20, 2024

Kevin was a great service representative and communicated regularly as to status of repairs. Very happy with overall service. More

by EARL.MCCARDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin - Service Dept
Jul 22, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 19, 2024

The service center provided tremendous customer service. They delivered my vehicle back to me and ensured it was delivered by promised time! More

by Newcar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2024 -

Washington Ford Inc. responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 19, 2024

Always satisfied here. Good work and honest people. Don Paris has been my advisor for about 12 years, can trust him. More

by BIGCOUNTRY58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
Jul 21, 2024 -

Washington Ford Inc. responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Washington Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

July 18, 2024

Andrea had me in and out before I had time to read the paper, great service More

by Tim O
Recommend Dealer
Yes
Employees Worked With
Andrea
Jul 19, 2024 -

Washington Ford Inc. responded

Hi Tim, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

July 18, 2024

Service was exceptional as always. Andrea kept my well informed on where the tech was at during the process and advised accurately on when the work would be completed. More

by SALISBURY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Baumgardner
Jul 19, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

July 17, 2024

I asked for the recall to be done in addition to oil change and alignment, I was told the parts were there for the recall, it was on my form but when i picked up the vehicle the recall was not completed More

by DANIEL.T.ROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
Jul 18, 2024 -

Washington Ford Inc. responded

Hi, we are so disappointed to learn of this situation you have described. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact our Parts and Service Director Mike Reed, at (724) 223-5100 or mike.reed@washingtonford.com at your earliest convenience and we will do our best to make this right.

July 17, 2024

Justin did a great job, straight forward with me and made the process very easy. More

by M.Guard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin T.
Jul 19, 2024 -

Washington Ford Inc. responded

Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Washington Ford Inc for all your vehicle needs! Take care!

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