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Washington Ford Inc.

Washington, PA

4.8
972 Reviews
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507 Washington Rd.

Washington, PA

15301

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Showing 972 reviews

August 02, 2024

I have always had a great experience at Washington Ford. Andrea is always very helpful and a pleasure to work with! More

by JMELHORN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner
Aug 04, 2024 -

Washington Ford Inc. responded

Hi, thank you for sharing your positive experience! If there is anything else we can do to assist you, please let us know! Take care!

August 02, 2024

Estimate was met, timely work also did recall work I didn’t know was needed. Fantastic experience More

by PAGANO945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Washington Ford Inc. responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

August 02, 2024

Everyone was great to deal with. Superb service for just picking up parts! Thank you! More

by DAmodeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one in sales
Aug 04, 2024 -

Washington Ford Inc. responded

Hello, we appreciate you taking the time to leave us this feedback. If there is anything else we can do to assist you, please let us know! Take care!

August 02, 2024

Very knowledgeable regarding my needs. I have always used the service center in Washington Pa. More

by 17DEMSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Washington Ford Inc. responded

Hi, thank you so much for the positive review! We hope to be of service to you again! Take care!

August 02, 2024

polite and fast service they were on time, worked to accommodate my work schedule , the whole staff was very helpful More

by ASKSTEVEYILIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Washington Ford Inc. responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 01, 2024

I can’t say it enough Andrea in service is the best person to deal with and always make me feel like I’m the only person she has to deal with. Her attention to detail and communication with customer u More

by GERARD.SCIABBARRASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Aug 04, 2024 -

Washington Ford Inc. responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope you continue to choose Washington Ford Inc for all your vehicle needs! Take care!

August 01, 2024

Went above & beyond. Explained things. Doesn't take advantage. Andrea is wonderful. She is mainly why I go there!!!!! More

by KDEUTSCH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Aug 04, 2024 -

Washington Ford Inc. responded

Hi, we are happy we could make your experience a positive one! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

August 01, 2024

Agent was on time and finished my updates quickly. Agent seemed to be very friendly. More

by EBASHUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 31, 2024

last time in oct. i got the works on my van. the service person left the dip stick up out of the tube. engine had oil all over it and all over the hood inside. came th More

by WHITEMANJ619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Schaerer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : n/a
Jul 31, 2024 -

Washington Ford Inc. responded

Hello James, Thank you for the feedback. My apologies for that happening in October of 2023. I'd like to discuss that further with you. Can you please give me a call at the dealership at your earliest convenience. I was glad to hear that your most recent visit (2 days ago) was a pleasant one, thanks JS. Jeff Schaerer General Manager Washington Ford (724) 223-5100

July 31, 2024

Justin was very pleasant to deal with in purchasing a new F-150. Ryan and Tom made the closing process and pickup very smooth. One of the most pleasant new vehicles purchase I have ever made. More

by revdocpowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 01, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are always more than happy to assist you if anything else comes up. Take care!

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