Washington Ford Inc.

Andrea does a good job accommodating our fleet of vehicles and fitting them into their schedule on short notice. vehicles and fitting them into their schedule on short notice. More

They do a good job accommodating our fleet of vehicles and fitting them into their schedule on short notice. and fitting them into their schedule on short notice. More

Excellent customer care! My experience was a first visit at Washington Ford, It felt welcoming and the staff is very helpful. I never felt pressured or uncomfortable, every My experience was a first visit at Washington Ford, It felt welcoming and the staff is very helpful. I never felt pressured or uncomfortable, every step was explained in a way that is understandable and made simple. They were honest and built trust. The business is very clean and maintained well. I had the opportunity to observe the folks who work in the service department, outstanding customer service, they are professional as well as compassionate about the care they provide the customer. The salesman who helped me (Barry) is great, the gentleman who completed the sale is also great. This was a fantastic, painless experience. These folks are absolutely the very best. Washington Ford is 5 star+ excellence, great job by all. More

Great service as usual. My vehicle was ready earlier than requested and all the work was done to my complete satisfaction as usual. My vehicle was ready earlier than requested and all the work was done to my complete satisfaction as usual. More

Don and Andrea were great, was able to get me in quickly given I was leaking transmission fluid. Parts were a little more expensive than if i would have purchased from other dealerships but work was comple given I was leaking transmission fluid. Parts were a little more expensive than if i would have purchased from other dealerships but work was completed as promised. More

I have no complaints at all whatsoever. The people from Washington Ford have been absolutely fabulous in working with us and getting us our new vehicle. The people from Washington Ford have been absolutely fabulous in working with us and getting us our new vehicle. More

Always easy to deal with and fair. Nice to schedule appointments on line. Good communication too. Nice to schedule appointments on line. Good communication too. More

Helpful and kind sales staff. Clean and organized building. Assortment of cars to choose from on the lot. Clean and organized building. Assortment of cars to choose from on the lot. More

disappointed. Set appt and never had the recall part. could have called and told me , but no dropped car off and waited all day and then tells me they never had pa Set appt and never had the recall part. could have called and told me , but no dropped car off and waited all day and then tells me they never had part. will they call when it comes in ,in October....we will see....plus they couldnt locate my car for 10 minutes when I went to pick up !!!! More

Fast friendly service I felt comfortable with the sales person and I’m happy about the car I chose! person and I’m happy about the car I chose! More