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Washington Ford Inc.

Washington, PA

4.8
972 Reviews
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507 Washington Rd.

Washington, PA

15301

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Showing 972 reviews

August 27, 2024

Performed work as required everything was done professionally was completed in a timely manner and completed while I waited More

by DHABE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2024

Easy to work with. Fast service. Made sure my vehicle was 100% fixed before handing it over. Jake was great service tech More

by ADOYLE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Aug 31, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2024

Justin was fantastic to work with, he made the purchase of my new vehicle go smoothly More

by jtkaltenecker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Tomazich
Aug 31, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2024

Kevin Conik never fails to take care of me. Ten eleven twelve thirteen fourteen fifteen. More

by DHCHIEF28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not deal with sales
Aug 31, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2024

Took company truck in for service and service kept making excuses on why they could not complete said service. Several things were left undone on my truck that have been completed by other dealerships and wa More

by TRWRIGHT1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Schaerer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Washington Ford Inc. responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We would like the chance to talk to you further so please do call Parts and Service Director Mike Reed, at (724) 223-5100 or mike.reed@washingtonford.com at your earliest convenience so we can work with you to make this right. We hope to hear from you.

August 27, 2024

An absolute wonderful dealership to deal with especially the service department. Never been a problem to drop my car off and pick it up at another time since I live about a half hour away More

by VACCARO.NICOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
Sep 01, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2024

They did ok on my truck, but the waiting area was not ok. No Wifi, the employee told me it has been down and their IT department can't get it fixed. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Washington Ford Inc. responded

Hi Mike, we regret to hear that your experience with us was not a more positive one. We would like the chance to talk to you further so please reach out to our Parts and Service Director, Mike Reed at (724) 223-5100 or mike.reed@washingtonford.com at your earliest convenience so we can work with you to make this right. We hope to hear from you.

August 24, 2024

Kevin kept me updated regarding the progress of work on my car. He was very professional , kind and courteous. More

by STENGEL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 31, 2024 -

Washington Ford Inc. responded

Hi, thank you for your wonderful response to the quality of service our staff provides! We hope to be of service to you again! Take care!

August 24, 2024

Good , great, super job ect etc ect etc etc ect etc etc etc etc ok More

by mikewalsh2315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Washington Ford Inc. responded

Hello, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

August 23, 2024

Everyone is nice. Still did not get answers on why my car battery is dying randomly . This is th er second time bringing it in for this. Thought it was fixed . More

by BINNIERN75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Washington Ford Inc. Please give us a call at (724) 223-5100 and we will do our best to make this better. We hope to hear from you soon. Parts and Service Director, Mike Reed, (724) 223-5100 mike.reed@washingtonford.com

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