Washington Ford Inc.

Great dealership I bought my 3rd car from Washington ford. Justin Tomazich has always went above and beyond for my wife and I. We would recommend Washington ford and J I bought my 3rd car from Washington ford. Justin Tomazich has always went above and beyond for my wife and I. We would recommend Washington ford and Justin to anyone looking for a vehicle! More

Don't waste your time We shopped for Ford F-150's online at many Ford dealer sites. Price including rebates was incorporated into our final decisions. We found the truck We shopped for Ford F-150's online at many Ford dealer sites. Price including rebates was incorporated into our final decisions. We found the truck we wanted with the amenities that we wanted for the price we would pay. It was at Washington Ford. We drove the 1.5 hours to their showroom and were quickly greeted by a salesman. We handed him the printout from the computer along with the window sticker print out. He took us inside to get the key. The key was gone but the spare and the paperwork for the truck were there. He sat us down and said he would go get the truck and bring it to the front door for us to test drive. He spent the next hour looking for the truck and the main keys as he only had the spare set. He asked other salesmen, asked people in the office, rode a golf cart around looking for it and finally, after we had been waiting the hour, he told us they had sent it to "their other car lot" and a salesman there had sold the truck. We asked where the "other lot" was. We wanted to at least look at the truck. He said it wasn't there because the people had already taken it home. We found that unbelievable since the spare key and the paperwork to the truck were still there. So again we asked where the "other lot" was. He told us it wasn't exactly another lot belonging to them, but rather another dealer's lot in Carlisle, Pa. We drove the 1.5 hours back home. My husband went on line and sent a complaint e-mail to the "internet salesman" at Washington Ford. He responded by asking my husband to call him at his earliest convenience. My husband called and the internet salesman told him he had another call on the line and he would call back in a few minutes. That was 2 weeks ago and he has yet to call. We found another truck at #1Ricart Ford near Columbus Ohio that we liked. The service there was 200% better. They acted like they wanted us to have a truck as much as we wanted to buy one. You can read my review of Ricart Ford under their dealership review. We will definitely buy from Ricart Ford again, and we highly, highly, recommend that you don't waste your time at Washington Ford. They are too unorganized. The left doesn't know what the right is doing. How do you lose a truck? More

Great sales experience will go back!!! I purchased a vehicle from Brian Bojarski over the weekend and had a great experience. From start to finish he was attentive to our needs and took gre I purchased a vehicle from Brian Bojarski over the weekend and had a great experience. From start to finish he was attentive to our needs and took great care of us. We will certainly recommend him and Washington Ford to others. More

Bad used car experience Dealt with Brian Bojarski on a used car deal. He comes across as fake and, in my opinion, a pissy little xxxxx with no customer service skills. Is it Dealt with Brian Bojarski on a used car deal. He comes across as fake and, in my opinion, a pissy little xxxxx with no customer service skills. Is it standard operating procedure for these guys to always give the "I can't give you that much on your trade-in and still give you this price"? That makes no sense!! I'm offering you my vehicle in exchange for currency. It does not have anything to do with the value of the vehicle I will be purchasing. I would have walked away if I hadn't been in a pinch to buy a vehicle. Next time my family is due for a new vehicle we may come back to Washington Ford to speak with Tim Herd or Barry Duffey, but absolutely will not deal with Brian. On day of pickup I was very specific informing Brian on what time we would arrive so that we wouldn't have too much waiting time. We had to wait almost a full hour before we started paperwork. More

Used vehicle purchase I had a wonderful experience buying a used vehicle from Brian Bojarski. Not only did he secure me a lower interest rate than my credit union, but he I had a wonderful experience buying a used vehicle from Brian Bojarski. Not only did he secure me a lower interest rate than my credit union, but he also has the uncanny ability to match a vehicle to a customer. He knew exactly what I would like...and had just met me! I didn't spend a lot of money there, but he still made me feel appreciated. I will gladly refer this dealership to others. Thank you Brian! More

Great Customer Service! No other dealer has better customer service, especially the salesman I had the pleasure of dealing with, Justin Tomazich. You'll leave there knowing y No other dealer has better customer service, especially the salesman I had the pleasure of dealing with, Justin Tomazich. You'll leave there knowing you got the best deal possible with great lifetime customer service to follow. Wouldn't go anywhere else! More

Recent purchase The folks at Washington Ford went above and beyond to get us into our used vehicle. The salesman, Justin Tomazich, was very patient while we shopp The folks at Washington Ford went above and beyond to get us into our used vehicle. The salesman, Justin Tomazich, was very patient while we shopped for a used vehicle(not an easy thing with me); Justin hung in there and got us into a vehicle that fit our needs and budget. When the deal was agreed upon, the manager along with the finance department completed the paperwork and got us on the road in a timely manner. Even the general manager came and spoke with us and thanked us for the purchase. Hats off to the staff and we will for sure recommend this dealership to our family and friends. More

Felt violated Worst almost car buying experience of my life. I have bought and sold 15 cars over the years from other dealers and this was the worst. The vehicle Worst almost car buying experience of my life. I have bought and sold 15 cars over the years from other dealers and this was the worst. The vehicle I was planning on purchasing was blocked in and very difficult to manuver from where it was parked I had to fold in the side mirrors on both sides to avoid hitting the other vehicles. The test drive was very short on some very windy back roads, not very useful for me since I drive a lot of highway. I reluctantyly had them appraise my truck and there appraisal value was $6000 less than trade in value on NADA, KBB, and black book. I asked to speak with sales manger as to why my truck was appraised so low. I had to wait 25 min with the confused salesman, finally he came and told me thats what his wholesaler told him and had no reasoning as to why so low. His attitude became very aggressive as I asked for a better answer as to what was wrong that appraisal so low. Needless to say I did not trade or purchase from them, nor will I ever. More

Dishonest or as they call it miscommunication Sales rep was dishonest with me and my wife about extended waranty and how it worked and now I lost over $200 sales manager said since I was dissatisf Sales rep was dishonest with me and my wife about extended waranty and how it worked and now I lost over $200 sales manager said since I was dissatisfied that I did not matter and he could do something but wouldn't and said they lost money never met a car dealership that lost money stay away from this circus More

Subpar Experience at Washington Ford The whole experience from start to finish was terrible. My husband and I did not end up buying the car here due to the attitude & rudeness of the gene The whole experience from start to finish was terrible. My husband and I did not end up buying the car here due to the attitude & rudeness of the general manager. When we were explaining the issue we came across the general manager interrupted my husband and basically said go buy somewhere else. He acted as if he was a know it all and did not take our opinion into account. Even though we are from the Washington area I would gladly drive somewhere else to be treated fairly. More