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Washington Ford Inc.

Washington, PA

4.8
1,142 Reviews
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507 Washington Rd.

Washington, PA

15301

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Showing 1,142 reviews

May 03, 2021

Great service, friendly and helpful staff and fair prices. I would not go anywhere else to have my Ford serviced. Always a great experience there. More

by Rhonda K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCrory
May 04, 2021 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 28, 2021

Didn’t have to wait long for appointment like in the past and work was done on time. Pleasant gentleman I dealt with over the phone More

by Skborkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCrory
Apr 29, 2021 -

Washington Ford Inc. responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!

April 10, 2021

Very happy with service, took care of my needs, always helpful, friendly staff and on time. Price was reasonable. Will miss JT thou. 😞 I will work with Kevin in the future . More

by kerrybeth47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jt
Apr 11, 2021 -

Washington Ford Inc. responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Washington Ford Inc

April 10, 2021

Washington Ford has quality products (cars and etc.) and more importantly, people in sales and service areas that make this customer feel that her money is well placed. More

by pelstec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea...service rep...five stars....not just one time but every time I was there, Kevin McCrory
Apr 13, 2021 -

Washington Ford Inc. responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 02, 2021

Worst 8 month long service I’ve ever been apart of. This place should be ashamed to treat customers how I was. I used to think very highly of this dealership and have steered MANY people in the direction of More

by Kennedy_1890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin McCrory
Mar 04, 2021 -

Washington Ford Inc. responded

Hi, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you are willing to give us another chance, please reach out to our Service Manager, Mike Reed, at (724) 223-5105 x237 or mike.reed@washingtonford.com to speak to our manager directly.

January 25, 2021

Very good dealership, friendly staff, I dealt with the parts and service departments, they were very helpful and updating me on the progress of the work being done on my truck. Kevin in the service depart More

by glineman67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy in parts department , Kevin McCrory
Jan 25, 2021 -

Washington Ford Inc. responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We want to sincerely thank you for again your business and we hope to see you here again down the road!

January 07, 2021

We worked with Bill Marnich to purchase a used F-150 XLT. He met us on his day off and had the truck ready for us since we drove up from WV. Bill went the extra mile to get us into the truck we wanted. Exc More

by Kevin E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Marnich
Jan 08, 2021 -

Washington Ford Inc. responded

Hi Kevin, our Staff works hard to go the extra-mile for our valued guests! At Washington Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

December 13, 2020

I have purchased 6 automobiles from Washington Ford over the years and had all serviced at their service dept. I have always had pleasant experiences. The service dept. is handling the pandemic in a very re More

by Escape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCrory
Dec 18, 2020 -

Washington Ford Inc. responded

Hi, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please let us know if there is ever anything else we can do for you! Safe travels!

December 07, 2020

Service department is staffed with excellent techs who really know their stuff. Good work, fast turn around time and didn't empty my wallet. It's been my shop and will be again next time I have a service More

by sil2320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Silbaugh, Kevin McCrory
Dec 18, 2020 -

Washington Ford Inc. responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Washington Ford Inc for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!

November 21, 2020

I love my 2020 Ford Explorer! One of my favorite vehicles. Washington Ford and Brian Bojarski are great. Always focused on matching my needs with the perfect vehicle. I recommend Brian! More

by Ron N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bojarski
Nov 25, 2020 -

Washington Ford Inc. responded

Ron, thank you for your kind words and congratulations on your new Explorer! We hope you continue to choose Washington Ford Inc for all your vehicle needs! Take care!

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