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Washington Ford Inc.

Washington, PA

Overview
Employees
Reviews
Vehicles
4.8
1,800 Reviews
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507 Washington Rd.

Washington, PA

15301

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Showing 1,800 reviews

August 02, 2024

Everyone was great to deal with. Superb service for just picking up parts! Thank you! More

by DAmodeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one in sales
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Aug 04, 2024 -

Washington Ford Inc. responded

Hello, we appreciate you taking the time to leave us this feedback. If there is anything else we can do to assist you, please let us know! Take care!

August 02, 2024

I have always had a great experience at Washington Ford. Andrea is always very helpful and a pleasure to work with! More

by JMELHORN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner
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Aug 04, 2024 -

Washington Ford Inc. responded

Hi, thank you for sharing your positive experience! If there is anything else we can do to assist you, please let us know! Take care!

August 02, 2024

Very knowledgeable regarding my needs. I have always used the service center in Washington Pa. More

by 17DEMSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2024 -

Washington Ford Inc. responded

Hi, thank you so much for the positive review! We hope to be of service to you again! Take care!

August 02, 2024

polite and fast service they were on time, worked to accommodate my work schedule , the whole staff was very helpful More

by ASKSTEVEYILIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2024 -

Washington Ford Inc. responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 01, 2024

Went above & beyond. Explained things. Doesn't take advantage. Andrea is wonderful. She is mainly why I go there!!!!! More

by KDEUTSCH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Report | Print
Aug 04, 2024 -

Washington Ford Inc. responded

Hi, we are happy we could make your experience a positive one! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

August 01, 2024

Agent was on time and finished my updates quickly. Agent seemed to be very friendly. More

by EBASHUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 31, 2024

Could have been a 5 star review but I specifically asked them to check the air in the tires but they didn’t. Drove out of the parking lot then look at the tire pressure on the dashboard and one tire was onl More

by SANDJSCHAFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
That wasn’t the rep
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Aug 01, 2024 -

Washington Ford Inc. responded

Hello, Thank you for the feedback from your recent visit. I like to use situations like you are describing to better my team moving forward and also make the guest experience a more pleasurable one. When time permits, could you please call me at the dealership to discuss further. Thanks again for choosing Washington Ford for your automotive needs, greatly appreciated JS. Jeff Schaerer General Manager Washington Ford (724) 223-5100

Aug 02, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Washington Ford Inc. Please contact our Parts and Service Director Mike Reed, at (724) 223-5100 or mike.reed@washingtonford.com and we will do our best to make this better. We hope to hear from you soon.

July 31, 2024

Our service advisor Don Paris, is always so helpful. He explains when something needs fixed and is always happy to answer any questions I have . More

by LILONE71602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
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Aug 02, 2024 -

Washington Ford Inc. responded

Hi, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 31, 2024

Good Job. they got me in right away,and explained everything to me. and got me out fast.which was good. More

by DSWHEELER2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Konick
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Aug 02, 2024 -

Washington Ford Inc. responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 31, 2024

My agent Andrea is the best she is always prepared and focused on task at hand keeps me well informed. Again she is the best! More

by GERARD.SCIABBARRASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea in service
Report | Print
Aug 02, 2024 -

Washington Ford Inc. responded

Hi, we appreciate your recommendation of our dealership! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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