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Washington Ford Inc.

Washington, PA

4.8
1,142 Reviews
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507 Washington Rd.

Washington, PA

15301

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Showing 1,142 reviews

March 02, 2022

Great customer service. My Service Advisor, Cindy Timmons, keeps me informed on the status of my vehicle. The price quoted to me on 4 Michelin tires was competitive, espec More

by jmhjresq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
December 08, 2021

Professional service with reasonable prices. Never had to bring something back in to get it refixed More

by briangbobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
November 05, 2021

Never no surprises, always letting you know in advance before fixing vehicle. Easy to schedule repairs More

by Rruperto7070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don paris
November 02, 2021

Don Paris does a great and professional job of scheduling our vehicles and directing the mechanics to address areas of concern. More

by jcwilcoxjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Paris
October 25, 2021

I was waited on in a timely manner. The service was completed ion the time promised and the service advisor was very helpful. More

by mcgmike54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
October 22, 2021

Service was great as usual. My vehicle was serviced on time and the staff was courteous and friendly. Bring back the Ford Fusion!!!!! More

by kevlou77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2021

Tough time to buy new truck but Washington Ford made it an awesome experience! Love it. More

by Dabradley7204
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin in Sales was awesome , Kevin McCrory
September 27, 2021

The service was seamless. I was in and out in an hour for works package. Wiper blade replacement and PA State inspection, mechanical and emission included. My service advisor, Andrea, kept the process moving More

by mdbrozik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgarden
Sep 27, 2021 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if you have any additional questions about services you received and thank you again for choosing Washington Ford Inc!

September 27, 2021

all you could ask for both advisor (Cindy) and tech (unk) were excellent. Thank you for your assistance. More

by gleiper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cindy
Sep 29, 2021 -

Washington Ford Inc. responded

Hi Gleiper, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Safe travels!

Sep 29, 2021 -

gleiper responded

Welcome

September 25, 2021

Washington Ford has always been good to me, especially the service department. They have always been fair and honest with me. More

by Racorn88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mowry, Cindy( I dont know her last name), Kevin McCrory
Sep 26, 2021 -

Washington Ford Inc. responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we can do for you! Safe travels!

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