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Washington Ford Inc.
Washington, PA
1,072 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,072 reviews
February 26, 2020
The service at Washington Ford has never let me down. I bought my vehicle there because of the great service! They always have my best interest! With that being said, I do believe that bad vehicles happen bought my vehicle there because of the great service! They always have my best interest! With that being said, I do believe that bad vehicles happen, and I unfortunately bought one. Even with all the issues my vehicle has given me (2014 Ford Edge SEL, bought used with 40k miles) I can’t say enough good things about the Service Department, Don Paris my adviser, makes things right the first time. Because of the quality service I will return to Washington Ford for my next vehicle. More
by brittenybrownlee@yahoo.com
Employees Worked With
Don Paris
February 22, 2020
Happy Campers Our Ford Taurus was due for state inspection, and it passed. We're confident that the inspection not only covered the state mandated check points, bu Our Ford Taurus was due for state inspection, and it passed. We're confident that the inspection not only covered the state mandated check points, but also the "keep the customer happy and safe" details. Washington Ford is unsurpassed in customer service! More
by Jim Flanigan
Employees Worked With
Kevin Konek, Paul Sargent
February 18, 2020
very professional our waiting time was right about what we were told when we arrived. the coupon for the works was great. love the waiting area free coffee and water. our waiting time was right about what we were told when we arrived. the coupon for the works was great. love the waiting area free coffee and water. More
by Jasion
Employees Worked With
not sure
February 17, 2020
Successful Repairs Although it took a long time to get the appointment, the repairs for the PA vehicle inspection were completed. They did not do any repairs that were Although it took a long time to get the appointment, the repairs for the PA vehicle inspection were completed. They did not do any repairs that were not needed. More
by daltw4
Employees Worked With
All
February 16, 2020
Car I verbally purchased and email conformation was sold I thought I purchased a car speaking directly with the sales manager Brennan May. We negotiated a price over the phone and agreed. I asked him to send I thought I purchased a car speaking directly with the sales manager Brennan May. We negotiated a price over the phone and agreed. I asked him to send and email listing any information they needed. He responded with a purchase agreement and asked for an insurance card and a drivers license. I agreed to his price and sent the documents back. I called to ask if any other information was necessary but I did not get a response so I followed up with an email the following day. They sold the car to another individual after selling it to me two days prior. They never contacted me or spoke with me directlly saying they were going to sell the car. Brennan (sales Manager) did not check his messages and they never contacted me. Very unprofessional and I would not buy a vehicle form this dealer as long as Brennan is working there. I had no confrontation, just a very unprofessional business transaction. It is not about the car because there are many more out there, it is about the way they handled their business. I will contact the GM to share my story. More
by steve
Employees Worked With
Brennan May
February 16, 2020
Mike was great Dealership was very clean. People were friendly. It did take a long time to get my car in, but when I did the work that was done on my car was excel Dealership was very clean. People were friendly. It did take a long time to get my car in, but when I did the work that was done on my car was excellent. More
by donnanath118
Employees Worked With
Mike, Andrea
February 14, 2020
I am very happy with the service, everyone that I talked with from the first phone call to set up a appointment till I picked it up we’re very prompt & courteous done a great job & got it done ahead of sche with from the first phone call to set up a appointment till I picked it up we’re very prompt & courteous done a great job & got it done ahead of schedule !!! Thanks ! More
by Victorchambers49
Employees Worked With
Kevin McCrory
February 13, 2020
Concerned about repair Having dealt with no one except Andrea,she was very polite and helpful making sure my Edge was taken care and called at a timely matter when done.She Having dealt with no one except Andrea,she was very polite and helpful making sure my Edge was taken care and called at a timely matter when done.She also explained the problem,and the repair that was done. More
by Edgerhold228
Employees Worked With
Andrea
February 08, 2020
Pain Free! Yet another great experience w/ Wash. Ford. We purchased a Fiesta a couple of years ago for our sons' use. Long story short, it needed a level of " Yet another great experience w/ Wash. Ford. We purchased a Fiesta a couple of years ago for our sons' use. Long story short, it needed a level of "in depth" service which gave me some concern about the warranty. Absolutely no fuss! And the car runs like a top. Andrea was my "goto" person, but every person I talked to was on it. Bumped into Bud, my original contact and sales person, and we caught up for a minute. I love this place. More
by maness6440
Employees Worked With
Andrea
February 02, 2020
Excellent Service as always Excellent Service as always I wouldn't go anywhere else for anything from battery to tire! Always done on time 31 yrs of servicing all my vehicles !! Excellent Service as always I wouldn't go anywhere else for anything from battery to tire! Always done on time 31 yrs of servicing all my vehicles !!! Thanks again Don Paris !!! More
by 96 Bronco
Employees Worked With
Paul Sargent , Don Paris ,
