Warwick Autopark
Lititz, PA
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Would give them zero stars. I bought a 2012 mustang from them in June 2024 and thought everything was good. I drove it home and waited 2 months for the tags and title. After ma I bought a 2012 mustang from them in June 2024 and thought everything was good. I drove it home and waited 2 months for the tags and title. After many calls and many lies from the sales staff, telling me everything was on the way, I had to hire an attorney to get involved to try to straighten this matter out. The staff would not take my calls on many occasions and I had repeatedly asked to speak to a manger but no one very returned my calls. The few times I spoke to someone mostly thru text they lied and said tags and tiles were on their way. They even sent me false UPS shipping tracking numbers. At one point I was driving on an expired temp tag until finally receiving a second temp tag 3 weeks later. After having the lawyer involved and almost 5 months later I finally received the tags and title. The employees there couldn't care less after the sale and the manger couldn't find the time to answer or even return a call to a customer. Buyer beware of this dealership. More
Where to start. First off i'm a GSM at a GMC dealership in Massachusetts. I was searching for a specific toy that I wanted to buy as a christmas gift for myself and First off i'm a GSM at a GMC dealership in Massachusetts. I was searching for a specific toy that I wanted to buy as a christmas gift for myself and Warwick Autopark had exactly what I was looking for. I called and spoke with James, who is a man of many hats there...GSM, Sales manager, Finance manager salesman....everything. From the moment he answered my call to the day the BMW was delivered to me the process was beyond smooth and the communications were second to none. This was a first for my buying a vehicle from a dealer other than myself let alone sight unseen. He sent me countless pictures and videos to really give me a great look at the vehicle and save me a 12 hour round trip to go and see it in person. When the vehicle was delivered it was just as clean as the pictures showed, everything that was told and promised was exactly as stated. James is an absolute asset to the store and his knowledge of vehicles and customer service is truly exceptional. I personally would hire him in a heartbeat as he delivers the proper standard of how operations should be done. Thank you so much James and keep setting that standard of excellence. More
Warwick Autopark, provide me with exceptional service. They provide me with detailed information about the Porsche 911, that I was interested in. They were willing to compromise with the price of the vehi They provide me with detailed information about the Porsche 911, that I was interested in. They were willing to compromise with the price of the vehicle, it appeared they were bending over backwards to accommodate me with the purchase. I really appreciate everything. More
The gentleman I dealt with was very professional and was able to answer all my questions. He would go out of his way to find answers he did not have an answer for (shipping costs). He really worked with m able to answer all my questions. He would go out of his way to find answers he did not have an answer for (shipping costs). He really worked with me on securing a competitive price for the vehicle. Overall a very good experience. More
My experience with this dealer was very good. The salesman was professional, experienced, and friendly. We developed good communication, and he was most helpful with options. The salesman was professional, experienced, and friendly. We developed good communication, and he was most helpful with options. More
Called to purchase a Boxster S from them. Asked for pre purchase inspection as I was out of state. Was told that wasn't an issue, confirmed with the sales person that the car would not be sold out from und purchase inspection as I was out of state. Was told that wasn't an issue, confirmed with the sales person that the car would not be sold out from under me and that I would be paying for the PPI. Moral is the car was sold out from under me. Would not do business with them as you can't take them on their word. Unfortunate too because I had a really good conversation with James and was very until it was sold despite their promise. More
What a great deal we got!!!!! We just purchased a 2016 Mercedes GLC at Warwick Auto and we are absolutely thrilled with the deal we got. In addition to Chip,Chuck and Nick' s pro We just purchased a 2016 Mercedes GLC at Warwick Auto and we are absolutely thrilled with the deal we got. In addition to Chip,Chuck and Nick' s professionalism there was no high pressure and their service is awesome. We have purchased at this dealership in the past and would recommend it to anyone. More