Warren Henry Jaguar/ Land Rover North Dade - Service Center

Amber Light for engine and transmission I just stop by and brought my truck in so that Charrica Louis could have it checked out and not only did she have it checked out she had the problem t I just stop by and brought my truck in so that Charrica Louis could have it checked out and not only did she have it checked out she had the problem token care of wonderful advisor would not change her for the world Great person More

Replacement of tyre pressure monitor device I am giving an excellent review because the service person that takes care of me is patient and caring.Thumbs up to Charrica Louis. Appointments are a I am giving an excellent review because the service person that takes care of me is patient and caring.Thumbs up to Charrica Louis. Appointments are also in a timely manner More

Very friently and professional The service was excellent. There are very professional they update me in any steps of the service thanks very much I highly recommended this service The service was excellent. There are very professional they update me in any steps of the service thanks very much I highly recommended this service team from Warren Henry Jaguar. More

Great service from Claudio! Great service and attention! I would definetly recommend Claudio as a service manager. He is very attentive and his follow up was awesome! Thank you! Great service and attention! I would definetly recommend Claudio as a service manager. He is very attentive and his follow up was awesome! Thank you! More

Service Deparrment The Service Department is the best in Florida and Neville is the Best Servive Advisor. He keep me informed of my Range Rover's progress thru its repai The Service Department is the best in Florida and Neville is the Best Servive Advisor. He keep me informed of my Range Rover's progress thru its repairs, the cost and estimated time of completion. Then he arranged to deliver it to me. Can't beat that for service anywhere. More

Great service Red Cap delivery and drop off is the Best!! Service advisor Neville Braganza is and has always been fantastic with service and explanation of any iss Red Cap delivery and drop off is the Best!! Service advisor Neville Braganza is and has always been fantastic with service and explanation of any issues More

Thank You Charrica Louis for your wonderful customer service Service Advisor Charrica Louis is truly a model employee. She consistently makes my service experience outstanding. Her can do positive attitude cus Service Advisor Charrica Louis is truly a model employee. She consistently makes my service experience outstanding. Her can do positive attitude customer centric focus is what keeps me returning to Land Rover Northdade. She really cares about her customers and always strives for excellence. I was also impressed with her knowledge of the products and services. 😊 I appreciated and was impressed with her attention to my concerns during my recent visit. Ms. Louis went over and beyond to ensure she kept me informed after my leaving the vehicle for repair and ensured I was aware of any delays as it relates to the same. As a result, I appreciated her attention to detail, her wonderful work ethic and welcoming smile which in turn makes for a pleasant customer service experience. So, KUDOS Charrica Louis for being an exemplary employee and truly caring not only for your customers but your company as well. Please know that your outstanding customer service is a model that other employees at this location should follow. GREAT JOB once again!!! They should give you a raise for all you do.. Again, thanks and best regards, Sherecia Bryan More

Tried to schedule service..... No Service Made several attempts to schedule service. Person who called did not speak English enough to understand. She got upset because I asked her to repea Made several attempts to schedule service. Person who called did not speak English enough to understand. She got upset because I asked her to repeat and she hung up on me. I called back. She hung up on me again. I called a few minutes later. Another person answered and asked where I had purchased the car. When I told her another dealership name, she became very abrupt and didn't have any time slots available for over a week. This is Not the Jaguar experience we expected. Cannot recommended this dealership for anything, if this is how they treat Jaguar owners. More

Service Department worked with me to solve a problem I had a issue with my engine and the service department was very patient and assisted me in resolving the issue. Could not be happier. I had a issue with my engine and the service department was very patient and assisted me in resolving the issue. Could not be happier. More

Car maintenance less than stellar I have had 3 Range Rover sports and have been using. Landrover North Dade for over 5 years. I can honestly say the service is hot or miss. Many times I have had 3 Range Rover sports and have been using. Landrover North Dade for over 5 years. I can honestly say the service is hot or miss. Many times I bring my car in for a warrantied issue and 1/3 the time it gets fixed property - I have yet to receive a phone call or a loaner from Manager Nestor Alvarez - my car came back from service w the same issue 2 days later and they couldn't produce a loaner and pick up my car for the same service the 2nd time - it's a real inconvenience when you purchase and drive a $90k car to be treated like you're driving a Honda. More