Warren Henry Jaguar/ Land Rover North Dade - Service Center

Annual Routine I took my car in at the scheduled time. They gave me a loaner. Everything was perfect. Upon completion my car was brought home. Very happy with the se I took my car in at the scheduled time. They gave me a loaner. Everything was perfect. Upon completion my car was brought home. Very happy with the service. More

Back to School I had a full service maintenance on my 2012 car. It was done within 4 hours. It allowed me to be on time to pick up my daughter from school. We are re I had a full service maintenance on my 2012 car. It was done within 4 hours. It allowed me to be on time to pick up my daughter from school. We are ready for the new year! More

Buy a Jaguar with caution As far as service goes, Charrica Lewis has been fabulous. Generally speaking my overall dealer experience has been reasonable. I simply will not buy a As far as service goes, Charrica Lewis has been fabulous. Generally speaking my overall dealer experience has been reasonable. I simply will not buy another Jaguar. My car is just 4 years old and I have lost count of the number of times it has needed service. The tires on my car are a nightmare, and I have had to replace the compressor and the fan already. This is, however, not a dealership issue. More

Service/Repair Requested: a basic service/oil change, poorly working a/c, loose plastic panel in cargo space. I had been told that my car needs a complete service/ Requested: a basic service/oil change, poorly working a/c, loose plastic panel in cargo space. I had been told that my car needs a complete service/ tune-up like throttle cleaning etc.(2,500) a new brakes-front and rear(1,000) and a complete a/c unit (4,100). A total of approximately 7,600. Then, I mentioned that I have an extended guaranty from National Care thru Warren Henry. I was Informed that applying National Care-paying a deductible (100), instead of a new unit (4,100), a used a/c will be installed. I decided to use National Care guaranty. I called them and they told me that (btw. two parts only) parts installed are a new one. Also, I found a work order from the same service center. A new brakes-front and rear were installed 8,500 miles ago, as well as throttle cleaning service 8,500 miles ago etc. This is my fourth Land Rover and at the age of almost 60 I must be very aggressive driver. Or there was no need for this expensive service or those jobs were not done 8,500 miles ago. That’s why I can’t leave a feedback because I don’t know what really happened. Also, I was asked four or five times by Service Advisor to leave a very positive feedback. Also, a plastic panel in cargo space wasn’t reattached. More

Sales person exceptional Sales person goes out of his way to get ball rolling. Can not comment further as work is now delayed by manufacturers policy on key ordering... Sales person goes out of his way to get ball rolling. Can not comment further as work is now delayed by manufacturers policy on key ordering... More

Great Customer Service Neville and Jimmy were able to get my car issues resolved as quickly as possible though lots of red tape was involved. Happy customer! See them for gr Neville and Jimmy were able to get my car issues resolved as quickly as possible though lots of red tape was involved. Happy customer! See them for great customer service. More

Amazing service I came in with a problem in my F Pace without an appointment and Claudio helped me to drop my car and give me a loan and fix my car in three days I came in with a problem in my F Pace without an appointment and Claudio helped me to drop my car and give me a loan and fix my car in three days More

Service Experience Claudio was great in helping getting my issue resolved. Although a third time was a charm, he ensured that I was satisfied with the end result. Claudio was great in helping getting my issue resolved. Although a third time was a charm, he ensured that I was satisfied with the end result. More

Service Mr. Carlos is very professional and helpful. Even though what I needed to be done wasn't done, he did all he can to try to fix the problem. Thank you Mr. Carlos is very professional and helpful. Even though what I needed to be done wasn't done, he did all he can to try to fix the problem. Thank you More

Servive with Carlos Greco We had a great experience with Carlos Greco. He was very attentive to our situation and handled our problem in a professional manner. We highly recomm We had a great experience with Carlos Greco. He was very attentive to our situation and handled our problem in a professional manner. We highly recommend him as a service professional More