Warner Kia
Parkersburg, WV
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44 Reviews of Warner Kia
All around Great experince My family has been buying cars here for Years, Even when the Pontiac brand was discontinued they continued to work with us on price payment and servic My family has been buying cars here for Years, Even when the Pontiac brand was discontinued they continued to work with us on price payment and service. Dons Son sold us our last SUV we hope he continues the tradition of a family oriented dealership. More
Treated like a child I went here looking to trade in my car and get an SUV. I told the salesman I wanted to look at AWD Sorentos, and after seeing a few I found one I lik I went here looking to trade in my car and get an SUV. I told the salesman I wanted to look at AWD Sorentos, and after seeing a few I found one I liked and test drove it. We went to his office and went over price, etc. They offered me an insultingly low price for my car, but when it came down to the price of theirs they were firm (a few thousand over NADA price, a few thousand more than other dealers), even after I saw on the Carfax this vehicle was a 2WD Suv, and not AWD like they had told me and were pricing it as. I told them I wasn't interested at the current price which is when the owner came and talked to me very rudely and condescendingly telling me that I was cheating them by trying to get a lower price and maybe I can't afford this car, so how about I lease one, ETC. I have never been treated so rudely at a dealership before and will not return. More
Phil worked with me to get what I wanted for the price I could afford. He has outstanding customer service and even delivered the car from Parkersburg to Huntington. Best decision ever! could afford. He has outstanding customer service and even delivered the car from Parkersburg to Huntington. Best decision ever! More
they changed tires to see if that was the cause of a vibration. when I went back to have my tires put back on, they put old tires on and a wheel that was scuffed and scratched. they did put new tires on vibration. when I went back to have my tires put back on, they put old tires on and a wheel that was scuffed and scratched. they did put new tires on after I proved what they had done but not without some argument took vehicle back for recall for stoplight switch and they put on work order to have other things done that would have cost me. I caught it and had them take the extra item off the work order. would not trust their service department for any repairs not covered by warranty. More