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Wantagh Mazda - Service Center

Wantagh, NY

4.9
466 Reviews

466 Reviews of Wantagh Mazda - Service Center

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December 08, 2022

I walked in assuming the worst, but Craig was honest and sincere and won me over. He is personable, considerate and professional. If you own a Mazda, you would be wise to bring it here for your maintenanc More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Wantagh Mazda responded

Lori - we're so glad that you enjoyed working with Craig. We think he's pretty great, too. We sincerely appreciate your business and your comments. We look forward to working with you again when you're due for maintenance again!

December 08, 2022

The customer service at this dealership never disappoints. Trust is hard to come by in this business. I always feel like family. More

by Michelleyallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeeshan Karim
Dec 09, 2022 -

Wantagh Mazda responded

We appreciate the review Michelle! We always aim to treat our customers like we do our friends and family. We're so glad you felt that way. As usual, let us know if you need anything else!

December 06, 2022

I am 75 years old and have had many vehicles serviced in my life time. I experienced the best service from the dealership but mostly impressed how Mr. Craig Rotter took the extra steps to assist and make th More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

JK responded

That was my review and comment

Dec 08, 2022 -

Wantagh Mazda responded

We sincerely appreciate that you took the time to recognize Craig's service. We'll certainly pass it along. We appreciate your business and look forward to serving you next time you need us!

November 19, 2022

My CX9 wasn't driving right and the check engine light came on. I drove right to the dealership. Craig Rotter in the service area sensed I was anxious and came to help me immediately. He explained they we More

by maredowd
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

Wantagh Mazda responded

We’re so pleased that Craig could help ease your anxiety about the check engine light! Thanks for the review.

November 10, 2022

Extremely polite courteous knowledgeable and above all service is top notch Zeeshan Karim and Craig Rotter are a big asset to the Wantagh Mazda Dealership Melissa Brett More

by meltux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeeshan Karim
Nov 11, 2022 -

Wantagh Mazda responded

Thank you so much for the review Melissa! We couldn't agree more about Zeeshan and Craig. We are as thankful to have them as employees as we are to have you as a customer. Please let us know if you need anything!

November 10, 2022

New car service for trim replacement- quickly got parts, fast service appointment, friendly staff and very well handled from start to finish by Craig Rotter, Asst. Service Manager- thanks so much Craig! More

by Bigmufa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Wantagh Mazda responded

You are most welcome! Thank you for the great comments about Craig and your overall experience with the service department here at Wantagh Mazda. Let us know if you need anything else!

November 03, 2022

Service is fantastic. Always quick. This week I needed a quick fix that took longer to explain than the literal one minute it took to fix. Craig had me back on my way bef More

by CB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Wantagh Mazda responded

Thank you! Customer satisfaction is our priority, so we're happy to hear that your experience with our service team went well. If anything else comes up, feel free to contact us!

October 26, 2022

I bought my 2021 CX9 1yr at Wantagh Mazda. The sale itself was seamless. I just brought it in for an issue of a mysterious beeping. It turns out they had to reset to the factory default whic More

by Ct397
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave, Zeeshan Karim
Oct 31, 2022 -

Wantagh Mazda responded

Wow, it's experiences like yours that really keep us motivated! We always strive to provide top-quality service to every guest, and we are pleased to hear that you enjoyed your experience here at Wantagh Mazda! Feel free to reach out to us if you need anything. Have a wonderful day.

October 22, 2022

I’ve made 2 recent visits to the Service Dept. and both times dealt with Craig Rotter. The first time was for a recall which was taken care of seamlessly, including the arrangement of the loaner v More

by Mazda Owner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Chiari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Stella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Wantagh Mazda responded

Thank you for writing about your recent visits! We're happy to hear that our service team was able to help you out. Thanks for choosing Wantagh Mazda, and feel free to let us know if there's anything else we can do to help!

October 10, 2022

EXCELLENT experiance all around, from Billy my sales person to what is now my 2nd time at the service department. Billy never tried to sell me on anything; he listened to what I was looking for in a veh More

by adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Mulvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Wantagh Mazda responded

This is what we strive for! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!

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