466 Reviews of Wantagh Mazda - Service Center
I walked in assuming the worst, but Craig was honest and sincere and won me over. He is personable, considerate and professional. If you own a Mazda, you would be wise to bring it here for your maintenanc sincere and won me over. He is personable, considerate and professional. If you own a Mazda, you would be wise to bring it here for your maintenance needs. More
The customer service at this dealership never disappoints. Trust is hard to come by in this business. I always feel like family. disappoints. Trust is hard to come by in this business. I always feel like family. More
I am 75 years old and have had many vehicles serviced in my life time. I experienced the best service from the dealership but mostly impressed how Mr. Craig Rotter took the extra steps to assist and make th my life time. I experienced the best service from the dealership but mostly impressed how Mr. Craig Rotter took the extra steps to assist and make the necessary repair I needed. I have never filled out a rating sheet before but could not let Mr. Rotter’s service go unnoticed. Thank you and I surely will use the dealership when needed in the future. More
My CX9 wasn't driving right and the check engine light came on. I drove right to the dealership. Craig Rotter in the service area sensed I was anxious and came to help me immediately. He explained they we came on. I drove right to the dealership. Craig Rotter in the service area sensed I was anxious and came to help me immediately. He explained they were very busy but would take a quick look to see if he could get an idea what was wrong. He worked a plan that me me feel a valued customer even in the middle of his very busy day. Thank you Craig. More
Extremely polite courteous knowledgeable and above all service is top notch Zeeshan Karim and Craig Rotter are a big asset to the Wantagh Mazda Dealership Melissa Brett service is top notch Zeeshan Karim and Craig Rotter are a big asset to the Wantagh Mazda Dealership Melissa Brett More
New car service for trim replacement- quickly got parts, fast service appointment, friendly staff and very well handled from start to finish by Craig Rotter, Asst. Service Manager- thanks so much Craig! fast service appointment, friendly staff and very well handled from start to finish by Craig Rotter, Asst. Service Manager- thanks so much Craig! More
Service is fantastic. Always quick. This week I needed a quick fix that took longer to explain than the literal one minute it took to fix. Craig had me back on my way bef Always quick. This week I needed a quick fix that took longer to explain than the literal one minute it took to fix. Craig had me back on my way before my appointment time even started. More
I bought my 2021 CX9 1yr at Wantagh Mazda. The sale itself was seamless. I just brought it in for an issue of a mysterious beeping. It turns out they had to reset to the factory default whic The sale itself was seamless. I just brought it in for an issue of a mysterious beeping. It turns out they had to reset to the factory default which was great because the beeping is gone. I can’t say enough how efficient they were. David who work on my SUV and Zee who sat with me and reprogrammed all my radio stations, synchronize my phone, made sure my auto start worked and put my door settings back. Thank you Zee for your patience. This is my 3rd CX9 the first 2 were bought at Garden City Mazda where I will never go to again, so when I was rear ended and had to get a new car we went to Wantagh Mazda. They have the best service I have ever dealt with. My experience with Wantagh Mazda was above and beyond my expectations. You won’t be disappointed. More
I’ve made 2 recent visits to the Service Dept. and both times dealt with Craig Rotter. The first time was for a recall which was taken care of seamlessly, including the arrangement of the loaner v and both times dealt with Craig Rotter. The first time was for a recall which was taken care of seamlessly, including the arrangement of the loaner vehicle. The second time was when my tire light came on as I was leaving for work. Not knowing if it was low air or a flat, I stopped into the service department of Wantagh Mazda which was on my way. Craig had someone check the tires and thankfully it was just a low air issue. He and the service team were very efficient, courteous, and accommodating. More
EXCELLENT experiance all around, from Billy my sales person to what is now my 2nd time at the service department. Billy never tried to sell me on anything; he listened to what I was looking for in a veh person to what is now my 2nd time at the service department. Billy never tried to sell me on anything; he listened to what I was looking for in a vehicle and patiently went over everything. Service is very friendly and accomodating. Never thought of Mazda before, but I’m glad I did. Previously owned a Subaru Forester which I put a lot of money into and the dealership didn’t seem to care. My Mazda CX 5 is very comfortable a drives like a dream. As a plus, it also gets very good gas mileage( about 5 mpg better than my Forester). If you’re looking for a nice vehicle, whether car or suv, give Wantagh Mazda a look. You will not be disappointed! Thank you Wantagh Mazda for taking the stress out of buying and servicing! More