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Wantagh Mazda - Service Center

Wantagh, NY

4.9
466 Reviews

466 Reviews of Wantagh Mazda - Service Center

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February 15, 2021

Had an excellent experience at Wantagh Mazda. I had an emergency tire blowout due to one of the many pot holes in and around Nassau County, and Craig Rotter of Wantagh Mazda found a way to get me back on More

by gazet5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Wantagh Mazda responded

Thank you for sharing your experience with us! We are thrilled to hear that Craig and the team at Wantagh Mazda fixed up your tire and got you back on the road. We look forward to providing you with more 5-star service in the future!

February 13, 2021

I would like to thank Zeeshan for the wonderful service i had feb 3rd and very quickly finishing everything My 2016 cx-5 runs great due to the great service department Marc S More

by marc saperstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zeeshan Karim
Feb 16, 2021 -

Wantagh Mazda responded

Thank you for taking the time to share your feedback with us, Marc! We are delighted to hear that Zeeshan provided you with such a wonderful service experience. We appreciate your business and look forward to serving you again!

February 07, 2021

Craig and his team always go above and beyond when i come in for service. I only take my Mazda here for service. Thank you Craig for your kindness and honesty. More

by Dmazda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Wantagh Mazda responded

It's great to hear that Craig was very kind and honest with your recent visit. He really does embody our values at Wantagh Mazda. Thank you so much for your feedback, and we'll be hoping you have an excellent week! Take care!

February 05, 2021

Brought my car in for service this week and was helped by Craig Rotter. Excellent service from start to end. Was a pleasure dealing with him. More

by pconza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Wantagh Mazda responded

Thank you so much for your feedback on Craig and the team! We're very happy to hear that our team was able to make your service visit with us excellent!

February 05, 2021

Got a Mazda CX-3 2016 I bought it in 2019. Wantagh service crew updated my system for free cause I’m part of the Mazda crew even though I didn’t even buy my cx-3 with them. Had continuous issues with More

by Ryan Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Wantagh Mazda responded

Wow! Thank you so much for the detailed feedback on Craig with your CX-3's audio issues. It's great to hear that Craig was able to help you solve the issue over the phone and at no cost. We do everything in our power to make sure working with us is better than anywhere else. If you ever have any issues with your vehicle, feel free to give us a call and we'll see what we can do. Thanks again, and we hope you have an excellent week!

February 03, 2021

Been servicing my 2016 CX-5 since purchased 5 years ago. Excellent customer service and car serviced at a reasonable price without the pushy upselling at other dealerships. More

by NT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Wantagh Mazda responded

Thank you for the feedback on your recent service experience! We're happy to hear that our team has been treating you well over the years. We aim to create the best service experience around at Wantagh Mazda! Thank you again, and we hope you have a great weekend.

January 19, 2021

The entire staff - from the phone call to book the reservation..to the end result - is TOP NOTCH! Key words: #Professional; #Respectful; #Honest!; #Organized!; #Clean More

by yxabaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Rude, Zeeshan Karim
Jan 21, 2021 -

Wantagh Mazda responded

Thank you, we appreciate the 5-star rating and we hope to see you again soon!

January 16, 2021

I had an emergency situation with the rear latch locking mechanism not working / responding to the key fob, or manually, so the hatch would not close. I called the Mazda dealership on Friday night and was More

by Bill P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Wantagh Mazda responded

Bill, thank you for taking the time to share your feedback with us! We are delighted to hear that Craig went above and beyond to provide you with such prompt, professional service. Please let us know if there is anything we can assist you with in the future! We appreciate your continued business with us and look forward to serving you again.

January 13, 2021

Brought CX-5 for first servicing. Zeeshan was super-friendly and accommodating. He answered all my questions and helped to replace a faulty key fob. In the past, Craig took care of my service o More

by Steve H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeeshan Karim
Jan 19, 2021 -

Wantagh Mazda responded

Steve, thank you for your kind feedback for our sales and service departments here at Wantagh Mazda! We are delighted to hear that Zeeshan, Crain, Josh, and the rest of our team have provided you with helpful, quality service time and again. We appreciate your continued business with us and look forward to working with you again soon!

January 05, 2021

What service I got from the service department today. Craig one of the writers is one of the most pleasant people in the service industry. More

by Dean baer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Wantagh Mazda responded

Thank you for your review, Dean! We're glad you had a good service experience working with Craig and our team! Please let us know if there's anything else we can help you with!

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