Wantagh Mazda - Service Center

Always a professional service experience. We have 2 Mazda's and they are only serviced at Wantagh Mazda. Special mention of Craig Rotter whose customer service is always excellent. Thank you! Mazda's and they are only serviced at Wantagh Mazda. Special mention of Craig Rotter whose customer service is always excellent. Thank you! More

Great customer service and communication. Craig in service department explained everything and even sent a video of work being done. service department explained everything and even sent a video of work being done. More

Craig is wonderful in the service department - and always offfers excellent customer service and genuinely cares about your car and keeping it in great shape. One of the main reasons to buy a car here is se offfers excellent customer service and genuinely cares about your car and keeping it in great shape. One of the main reasons to buy a car here is service. You can get a car anywhere but you can't always find excellent service and that is what counts! Good Job guys as always - I have two mazda's More

Alex and Craig were great. They were professional and keep me informed regarding my vehicles repair. keep me informed regarding my vehicles repair. More

Craig is always pleasant to deal with and honest about the mechanical status of my cars. I appreciate the fact that I am made aware of the costs before work is done. I’ve dealt with Mazda for a long time, the mechanical status of my cars. I appreciate the fact that I am made aware of the costs before work is done. I’ve dealt with Mazda for a long time, I’m very happy! More

Service is a pleasure to do business with, no jive talk, do what they say, meet the time commitment, they treat you like a person not a number, no rush job to hit some corporate target! do what they say, meet the time commitment, they treat you like a person not a number, no rush job to hit some corporate target! More

I always have a good experience here. Staff is helpful .. and always trying to get things done quikly and always trying to get things done quikly More

Always on time, very friendly and informative throughout stay. Very professional , yet treat every customer as if they are family, the Mazda family. stay. Very professional , yet treat every customer as if they are family, the Mazda family. More

An Exceptional, Efficient, Trustworthy Service Center and Craig Rotter is it's heart, soul and Dynamo! Satisfied customer since CX5 purchased (David Chiari) and Serviced at Wantagh Mazda since 2016.........! Craig Rotter is it's heart, soul and Dynamo! Satisfied customer since CX5 purchased (David Chiari) and Serviced at Wantagh Mazda since 2016.........! More

Worked with Craig Rotter today for some service items and by far the best experience I've had at a dealership. I was late for my appt and even with multiple other customers in front of me, they were able to by far the best experience I've had at a dealership. I was late for my appt and even with multiple other customers in front of me, they were able to complete my work in the time they estimated. While in the waiting room I witnessed Craig and other staff go above and beyond as they closed out other customers as well. With one senior customer, Craig offered to move their car to a different entrance so he can get in easier. Almost every customer, including myself, got kindness from Craig and staff. We found our new service center and can't be happier. I also love that they were covid compliant which almost every dealership I visited prior wasn't which is a big deal during these times. More