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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,012 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,012 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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April 26, 2025
This is the first time Ross Geiger served as my Service Advisor, but it won’t be the last! I plan to request him the next time my car is in the shop. Advisor, but it won’t be the last! I plan to request him the next time my car is in the shop. More
by jeannenekelly
Employees Worked With
April 26, 2025
Best service at Walters Mercedes, Alex and his team are great always looking to next time. great always looking to next time. More
by RAMIREZ
Employees Worked With
April 26, 2025
Great service. They provided a Lyft and car wash while I waited. Very friendly and helpful. They provided a Lyft and car wash while I waited. Very friendly and helpful. More
by Shaunmaeweather
Employees Worked With
April 26, 2025
I brought my CLA 250 in for service of a check engine for the second time and I am very pleased with the outcome. My Service Advisor Oscar Medina kept me updated on the status of my vehicle through out the w the second time and I am very pleased with the outcome. My Service Advisor Oscar Medina kept me updated on the status of my vehicle through out the whole process. He provided Excellent customer service and I highly recommend you request Oscar Medina as your Service Advisor when you have service done at Walter's Mercedes Benz of Riverside. More
by tlrogers25590
Employees Worked With
April 25, 2025
Excellent Customer Service, easy, curiously and on time communication. complete work Promis time and keep it. communication. complete work Promis time and keep it. More
by srizkcpa
Employees Worked With
April 24, 2025
Mark Interlicchia is an OUTSTANDING service manager. It is always a pleasure to work with him. I had some minor upholstery work that needed to be done. Mark coordinated with his contact person and ar It is always a pleasure to work with him. I had some minor upholstery work that needed to be done. Mark coordinated with his contact person and arranged for a loaner car for the day. When I returned to the dealership, the work was done on time and within budget. Mark is professional, friendly, and knowledgeable. Mark has wonderful customer service. We purchased two vehicles from Walters and only work with Mark when we need service on our cars. We have that much trust in Mark. More
by Rosey22
Employees Worked With
April 22, 2025
Oscar did a amazing job on a difficult job and fix my mom's car thank you mom's car thank you More
by thegasking
Employees Worked With
April 19, 2025
Great service great hospitality. I’m always treated with respect and my concerns are taken seriously and promptly!! I’m always treated with respect and my concerns are taken seriously and promptly!! More
by lennox
Employees Worked With
April 17, 2025
Phil Macias was great! I plan on going to him whenever my mercedes benz needs to be Serviced I plan on going to him whenever my mercedes benz needs to be Serviced More
by abarajas220
Employees Worked With
April 16, 2025
I was very pleased with my service advisor Oscar Medina. He worked with me on a very difficult situation. I originally brought in my 2024 CLA 250 for a check engine light that was requiring extensive testi He worked with me on a very difficult situation. I originally brought in my 2024 CLA 250 for a check engine light that was requiring extensive testing to determine the cause. In the meantime my other Mercedes a GLK350 also had a check engine light. The problem with it was more severe . So I asked Oscar if I could bring in the GLK350 and swap it with my CLA250 since it required feedback from Mercedes support. He was very gracious and set it all up. I brought in the GLK350 and they had it repaired the following day. I returned and dropped off the CLA250 so they could continue working on it. I drove home in the GLK350 totally repaired. Needless to say my wife was ecstatic! I applaud the outstanding service I received from Oscar Medina. Walter’s Mercedes should be proud to have employee like him! More
by tlrogers25590
Employees Worked With
