Walter's Mercedes-Benz of Riverside

TJ Boldt provided extraordinary customer service with the purchase of our new ML 350. Many thanks for helping my husband with a terrific birthday surprise! purchase of our new ML 350. Many thanks for helping my husband with a terrific birthday surprise! More

I love Walters Mercedes. This was my second purchase with in a 3 month time frame. I love my new mercedes so much that I talked my mom into trading in her old Toyota for a Mercedes. I told her once she goes in a 3 month time frame. I love my new mercedes so much that I talked my mom into trading in her old Toyota for a Mercedes. I told her once she goes Mercedes she will never buy anything else. Rick Akigbe was at our serivce (as he was for my Mercedes) and we couldnt be happier. He does not BS you and he listens to what you are wanting. I am now on the hunt for my Aunts first Mercedes and we will go no where else. From the sales dept. to the service dept. EVERYONE is truly an exceptional employee of Walters. I am one happy customer. Katy Perry ;) More

We have driving Mercedes for the past 15 years. Walter is the best to deal with. Vincent Troncoso is the best salesman we have ever encountered. the best to deal with. Vincent Troncoso is the best salesman we have ever encountered. More

I leased a new 2012 Mercedes at Walters in Riverside. I was greeted by a friendly staff and a welcoming Bob Rosas... They even bought my children pizza while they waited! I am a definite fan of Walters in was greeted by a friendly staff and a welcoming Bob Rosas... They even bought my children pizza while they waited! I am a definite fan of Walters in Riverside. I will be returning to upgrade my Mercedes with the Mercedes family of Walters in Riverside. Christina Aggas More

I have leased several cars from Walters and they always take care of me. Some salesmen are friendlier than others but I suppose that's true of any dealership. The prices were about what I expected and the take care of me. Some salesmen are friendlier than others but I suppose that's true of any dealership. The prices were about what I expected and the salesmen didn't play a lot of the silly games that you might be used to from their counterparts elsewhere. More

I drove to showroom and looking for parking. There were 4 slaes guys outsite and when i asked where i can park, one of them throw a comment looking at my infinity ex35 " i sold one of those at 3k, and it als slaes guys outsite and when i asked where i can park, one of them throw a comment looking at my infinity ex35 " i sold one of those at 3k, and it also had a dent". My car is a 40k car and it had a tiny dent. The sales guy has no business to pass demeaning comment on a prospective customer. After i test drove few car, i met the manager, guess what, the manager was one of the mob and he was not so sensitive when i complained abt the previous incident. I will never go there again. In my opinion they were motor racist More

I experienced professional, courteous and expediting service during the purchase of my vehicle. There were some minor defects on my car that the dealerahip took care of right away without any hustles. service during the purchase of my vehicle. There were some minor defects on my car that the dealerahip took care of right away without any hustles. More

I was very impressed with Walter's Mercedes Benz. I stopped by to look and find out what Mercedes was all about and drove out in a new car! I never felt pressured or rushed. All my questions were answ stopped by to look and find out what Mercedes was all about and drove out in a new car! I never felt pressured or rushed. All my questions were answered and Duke was diligent in finding the right car for me. I love my Mercedes and wonder why it took me so long to drive one! The customer service is wonderful. Customers are treated with kindness and they can't do enough for you. They make sure you are happy before you leave. They go above and beyond to make you feel welcome and appreciated. More

I was expecting to take car loan and pay it off without interest in 7 days. I had that option when I bought Honda Odyssey in 2002 or Lexus LX350 in 2006. When I go to look for a new car, I didn't have time interest in 7 days. I had that option when I bought Honda Odyssey in 2002 or Lexus LX350 in 2006. When I go to look for a new car, I didn't have time to look at all my Accounts and arrange the fund so that I can pay check of $50,000+ then and there. I was shocked to know that unless I pay full amount $51,827.27 (out of which maximum $5,000 can be paid by credit card) on that evening (May 31, 2011), I have to take car loan with interest and interest of $200 will be charged immediately. I am going to pay off the loan in a month and didn't like this experience. More

excellent customer service from the first upto the present. I never had any bad or negative experience with this dealership. Everybody's friendly and helpful. Vince was very helpful when we purchas present. I never had any bad or negative experience with this dealership. Everybody's friendly and helpful. Vince was very helpful when we purchased our new E 350. He really knows his products, he's an asset to this dealership. Thank you! More