Walter's Mercedes-Benz of Riverside

We were looking for our fourth Mercedes, and had only purchased new vehicles in the past. We went to Walters because we had purchased a vehicle previously from them and continued to service our vehicles purchased new vehicles in the past. We went to Walters because we had purchased a vehicle previously from them and continued to service our vehicles there even when we did not purchase from them. When we went to the dealership, we were looking for the COstco service manager, Vincent Troncoso. Vincent was great,even when we did not find the new vehicle we wanted and decided to look at pre-owned vehicles. We eventually decided on a pre-owned, which was our first. What we liked about Vincent was that he was not pushey. He answered our questions and told us about the autos we were looking at. He was one of the best sales persons we have dealt with, which have been a lot. Mercedes salesmen as a whole are great, and I have never left a dealership with a headache. That cannot be said for most car salesmen/women. I will look for Vincent in 5-6 years when I am looking for my next Mercedes Benz. I promise. More

Just found this website. Earlier this year I contacted the dealership over the internet looking for a MB E350 Bluetec in Pearl Beige. Found the car that I wanted on the internet and drove from Phoenix. the dealership over the internet looking for a MB E350 Bluetec in Pearl Beige. Found the car that I wanted on the internet and drove from Phoenix. When I was approximately an hour away from the dealership and received a call that they would not honor Costco buying program pricing. There were willing to sell the car at a much higher price. Learned from other dealers that MB frounds upon out of state sales and they were up to their limit. Luckily I was heading to LA on business and it was only a minor inconvenience. Would have been upset if this was a special trip. More

Jacqueline Nassar was very knowledgeable about her product. We called her a week before our appointment, and by the time we met with her, she already secured the necessary information for the car we product. We called her a week before our appointment, and by the time we met with her, she already secured the necessary information for the car we wanted and had three desirable colors when we got there. She saved us hours in the dealership. She answered our questions promptly, concisely, and truthfully. What impressed me was when she said, "I want to treat my clients the way I would want to be treated." She did - very respectfully and considerately. I would strongly recommend her to a family member or friend. Sincerely, Tom and Anne Henley More

I ran into a young enthusiastic salesperson name Duke Truong while I was getting my vehicle service last week. Duke is a very impressive young man,being in sales myself for the past 20 yrs. it's a pleas Truong while I was getting my vehicle service last week. Duke is a very impressive young man,being in sales myself for the past 20 yrs. it's a pleasure meeting another sales professional. Duke handled all objections careful, strategically, and maintain his professionalism through out the sales process. Walter's Mercedes should be proud to have such a wonderful salesperson on their team. The next Mercedes in a few weeks, will definitely be from Duke Truong. More

My mom and i was shopping for a car last week and we stop by Walter's Mercedes to see what they have to offer, we were greeted immediately with a smile by Duke Truong. We told him that we are in the market by Walter's Mercedes to see what they have to offer, we were greeted immediately with a smile by Duke Truong. We told him that we are in the market for a car in a few months and we don't know what we want yet. Duke still took his time and shared with us why Mercedes should be our 1st. choice. Duke is a wonderful salesperson and we are definitely coming back to Walter's Mercedes to see Duke and pick up our new Benz. More

My wife and I were looking for a used Mecedes for our daughters 16th birthday. Duc greeted us while we were walking towards the used cars. He was a wealth of information and made the process for buying a daughters 16th birthday. Duc greeted us while we were walking towards the used cars. He was a wealth of information and made the process for buying a used car just as great as buying a new one. I bought my wife a new Mercedses a week prior so I knew we wouldn't have any problems. Duc was lots of fun to work with and we were able to get out daughter a used Mercedes C300! She absulotly loves that car! Her sweet 16 couldn't have been any sweeter! Thanks Duc for all your help. Kevin Snyder More

I had a great experience at Walter's with salesman Vince. He was so helpful and friendly, he really made me feel comfortable. Very knowladgeable about the models that I was interested in looking at, and help He was so helpful and friendly, he really made me feel comfortable. Very knowladgeable about the models that I was interested in looking at, and helped me to make a great decision. Im grateful to have been able to work with a great salesman such as Vince, and will come back to work with him the next time that I am in the market for a mercedes benz. More

Duke Truong is a great salesperson,very sincere,and pleasent thruoght out the whole process. walter's mercedes benz is very lucky to have a real professional like Duke Truong. pleasent thruoght out the whole process. walter's mercedes benz is very lucky to have a real professional like Duke Truong. More

One of the hardest things to do is buying a new car, but I must say, coming to Walters made the experience much less stressful. I worked with CHARLIE, great person to deal with, due to the fact he was simi I must say, coming to Walters made the experience much less stressful. I worked with CHARLIE, great person to deal with, due to the fact he was similar in age as I am and made it easy to ask questions about the car and financing. He was extremely helpful and never pushy on trying to up-sale me on something I would regret in the future. I almost forgot that I was on a car dealership, felt more like a friend I have known for years. I didn't end up buying anything, due to the fact my finances were not up to par, but I felt like if Charlie can take the time to make my car buying experience as easy and comfortable as he did, the least I can do is show him my appreciation by writing a few kind words. When i do buy, it will be at Walters and only with CHARLIE!! More

I bought a 2012 CLS 550 from Charlie. He was the first salesperson I spoke with, so I stuck with him. He really knows his stuff and was straight to the point. I got a great deal on my car, so I took him t salesperson I spoke with, so I stuck with him. He really knows his stuff and was straight to the point. I got a great deal on my car, so I took him to lunch. That's fair, right? Anyway, thank you so much for making everything work out! This lunch (and this review) is the least I can do. More