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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,276 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,276 reviews
July 08, 2011
excellent customer service from the first upto the present. I never had any bad or negative experience with this dealership. Everybody's friendly and helpful. Vince was very helpful when we purchas present. I never had any bad or negative experience with this dealership. Everybody's friendly and helpful. Vince was very helpful when we purchased our new E 350. He really knows his products, he's an asset to this dealership. Thank you! More
by botjing
Employees Worked With
Vince
July 08, 2011
My car buying experience was absolutely amazing. My sales representative was extremely professional and very courteous. It was as if I wasn't even purchasing a vehicle. The car buying process went very smoot representative was extremely professional and very courteous. It was as if I wasn't even purchasing a vehicle. The car buying process went very smoothly and professionally. I was very impressed by their warmth and kindness. More
by ysalgado
Employees Worked With
Vincent Troncoso
July 08, 2011
I was very impressed with Walter's Mercedes Benz. I stopped by to look and find out what Mercedes was all about and drove out in a new car! I never felt pressured or rushed. All my questions were answ stopped by to look and find out what Mercedes was all about and drove out in a new car! I never felt pressured or rushed. All my questions were answered and Duke was diligent in finding the right car for me. I love my Mercedes and wonder why it took me so long to drive one! The customer service is wonderful. Customers are treated with kindness and they can't do enough for you. They make sure you are happy before you leave. They go above and beyond to make you feel welcome and appreciated. More
by sharon mertins
Employees Worked With
duke
January 18, 2010
Didn't have a great experience. Saleman didn't listen to what I wanted, what I wanted to pay, insulted me on my trade-in, terms seemed outrages and overinflated. Even in this economy they don't want to ear what I wanted, what I wanted to pay, insulted me on my trade-in, terms seemed outrages and overinflated. Even in this economy they don't want to earn my business! I will be buying my new Mercedes elsewhere More
by poolpartscorpusa
Employees Worked With
Peter Tecson
August 23, 2008
Absolute snob dealership. Michael cared less about my business. Interesting as the car they pictured on the the internet had no marks on the rear bumper yet when we got there a large round dime size hol business. Interesting as the car they pictured on the the internet had no marks on the rear bumper yet when we got there a large round dime size hole was in the paint. Clear through the paint to the bumper itself. Yet Michael said ,"I am not going to paint the car for YOU just for that". Nobody asked about painting the car idiot, just the bumper. Anyhow I would highly recommend not going there. We went next door to the Lexus delaership and left very happy in our new LS. More
by ladman
Employees Worked With
Michael Girard
