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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,541 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,541 reviews
October 13, 2025
Customer service overall is excellent,specially Danny Ventura who helped my car get serviced promptly. Ventura who helped my car get serviced promptly. More
by Lakay
October 10, 2025
Nolan provided excellent customer service and demonstrated a willingness to help. Nolan also demonstrated great product and inventory knowledge which allowed us to close a deal on two 2025 C300's demonstrated a willingness to help. Nolan also demonstrated great product and inventory knowledge which allowed us to close a deal on two 2025 C300's. More
by Marcusd Benning
Employees Worked With
Other Employees :
Not sure who Nolan's manager is but he assisted in working out the numbers for the deal to be completed as well
October 09, 2025
I wanted to purchase a vehicle through Costco, and this is the dealership nearest me that recognizes The Costco program. Christian Aparicio is the Costco rep, and he was professional, addressed all of my q is the dealership nearest me that recognizes The Costco program. Christian Aparicio is the Costco rep, and he was professional, addressed all of my questions and needs, and I did purchase the perfect Mercedes with Christian’s assistance. More
by CCA
October 06, 2025
Justin Christine was very polite and knowledgeable about the services needed. He was very professional and kind. Thank you. the services needed. He was very professional and kind. Thank you. More
by Glacarra9
Employees Worked With
October 05, 2025
Raymundo Lopez made my car buying experience a breeze. Very happy with excellent customer service. Very happy with excellent customer service. More
by Peshwa
September 28, 2025
JR Rodriguez awesome job! He listened & considered my priorities for car services. He even approached us for any questions upon picking up the car, showed us & explained the c He listened & considered my priorities for car services. He even approached us for any questions upon picking up the car, showed us & explained the clarification. I preferred him for my next car services. 👍 More
by pickgod_set
Employees Worked With
September 25, 2025
Alex Ramirez and the service department at Walter’s Mercedes provided excellent quality care and attention to our Mercedes while accommodating our needs as customers. It is for this reason that we happ Mercedes provided excellent quality care and attention to our Mercedes while accommodating our needs as customers. It is for this reason that we happily travel out of our area for routine maintenance. Top notch auto care and a professional attitude in all they do. More
by Melinda
Employees Worked With
September 25, 2025
I've been coming here for almost twenty years, and am on my fifth consecutive car from them. That should say it all, but I'll add that their staff is amazing, and the selection of Mercedes is impressive. my fifth consecutive car from them. That should say it all, but I'll add that their staff is amazing, and the selection of Mercedes is impressive. More
by sgi90210
Employees Worked With
September 24, 2025
Edwin was attentive, handled all my emailed questions, and came up with a solid deal I could not refuse. I am happy with the process and his transparency to the facts and details. I learned so much! Rafa and came up with a solid deal I could not refuse. I am happy with the process and his transparency to the facts and details. I learned so much! Rafael helped process the sale on my visit and went through setting up the app. Walter’s Mercedes is a solid dealership with a great team. Can’t go wrong with Edwin and Rafael! More
by Myntal2
September 24, 2025
Walter’s Mercedes in Riverside is a Great Dealership! Kelly Sandefur is the ABSOLUTE BEST! Kelly is organized and always has the paperwork printed out before I sit down. She is awesome.! Kelly is courteo Kelly Sandefur is the ABSOLUTE BEST! Kelly is organized and always has the paperwork printed out before I sit down. She is awesome.! Kelly is courteous and always willing to assist and answer any questions I may have. Kelly is very knowledgeable and takes the extra step for excellent Customer Service.! More
by dreamnpatricia
Employees Worked With
