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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,445 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,445 reviews
November 02, 2024
Jon Klempner was our sales rep at Mercedes Benz and was exceptional. He listened to us and provided us with different options, educated us about our new purchase and demonstrated how to use the newer model exceptional. He listened to us and provided us with different options, educated us about our new purchase and demonstrated how to use the newer model electric car. As new MB owners we went in with uncertainty on whether we would be leaving with a new or not, but Jon made it happen for us. Thank you for your time. We are very happy with our purchase. More
by neice1319
Employees Worked With
October 30, 2024
Despite being busy, I was extremely pleased with the service and how efficiently they worked to fix the issue with my vehicle. The staff was friendly, and JR answered all my questions and made me feel a service and how efficiently they worked to fix the issue with my vehicle. The staff was friendly, and JR answered all my questions and made me feel at ease. More
by daissy_28
Employees Worked With
October 29, 2024
Most professional and highly recommended Mercedes dealership in the Riverside area. They always sought out to provide the best service for their clients. dealership in the Riverside area. They always sought out to provide the best service for their clients. More
by Arun Gupta
Employees Worked With
October 29, 2024
Alex is one of the most comprehensive and competent service advisors in the industry. He make me and my families experience worth while, every time. service advisors in the industry. He make me and my families experience worth while, every time. More
by IDC
Employees Worked With
October 29, 2024
We chose Walter's because of transparency and willingness to listen to there customers shopping within budget. After submitting request for quote (ePrice), Edwin Corea contacted me and helped broker deal to listen to there customers shopping within budget. After submitting request for quote (ePrice), Edwin Corea contacted me and helped broker deal with Sales manager within an hour by phone. His uncanny ability to effectively translate customer requirements led to a rock-solid deal below budget ! We arrived the next day, confirmed the deal on paper and drove off with a new GLC 300 a short time later. Edwin and his team at Walter's exceeded expectation with tremendous professionalism, courtesy, and going the extra mile when necessary. Thank you so very much ! More
by D. Dhanota
October 24, 2024
JR was very communicative and welcoming. He explained the details of my service and answered all my questions. He explained the details of my service and answered all my questions. More
by KCoco
Employees Worked With
October 22, 2024
Took my car in for Service A. I am ALWAYS happy to work with JR Rodrigues. He is Very Professional and Courteous. I am ALWAYS happy to work with JR Rodrigues. He is Very Professional and Courteous. More
by Net
Employees Worked With
October 22, 2024
I brought my car in for service & had the pleasure of working with Kelly Sandefur who is very professional, courteous & gracious, she goes the extra step to make sure you, the customer is satisfied! Walt working with Kelly Sandefur who is very professional, courteous & gracious, she goes the extra step to make sure you, the customer is satisfied! Walter's is fortunate to have her!! Thank you Kelly!! More
by dreamnpatricia
Employees Worked With
October 19, 2024
I had an excellent experience buying a car at Walter's Mercedes. Diego Moron was our sales rep and he made it super easy and was very helpful in expediting the process. Diego made it a very pleasant exp Mercedes. Diego Moron was our sales rep and he made it super easy and was very helpful in expediting the process. Diego made it a very pleasant experience. I highly recommend this dealership and Diego Moron. More
by avedha
October 17, 2024
Jonathan Hasshaw makes Mercedes service visits an experience. He gets me in and out in no time flat and is concerned with meeting my every need! I left Temecula Mercedes which is closer to my home t experience. He gets me in and out in no time flat and is concerned with meeting my every need! I left Temecula Mercedes which is closer to my home to have the VIP treatment with Jonathan!!! Jonathan is definitely an asset to Walter's Mercedes-Benz of Riverside.... More
by BILLIONAIRE MOM
Employees Worked With
Jonathan Hasshaw
