Walter's Mercedes-Benz of Riverside

The staff, including Joseph Loera who assisted me, was friendly and professional. One of my concerns was solved even before paperwork was completed. friendly and professional. One of my concerns was solved even before paperwork was completed. More

From the moment I parked my car and retrieved my daughter from the backseat Mr. Morris Gaines greeted me with a big smile and asked me did I need help. From that moment on he was by my side and treated me wi from the backseat Mr. Morris Gaines greeted me with a big smile and asked me did I need help. From that moment on he was by my side and treated me with respect and provided me with excellent customer service, him and his assistant Joshua. Both were pleasant, well dressed salesmen, who represented Walters Mercedes with A+ service. I left with a brand new GLC and I am living a dream. Thank you Morris and Walters Mercedes, I will definitely be referring family and friends. More

Danny Ventura is a great service adjuster. He followed through with my insurance and got my windshield replaced. Not only that, but communicated the progress throughout this period of time. H He followed through with my insurance and got my windshield replaced. Not only that, but communicated the progress throughout this period of time. He made it happen, even though dealing with insurance companies isn't always easy. He went beyond his scope of job duties, and I can 100% recommend him to anyone, and I thank him for his follow through. He also made sure I received a loaner, no waiting, no problem, efficiently. Great job, and professionalism from Danny. More

First class and professional all the way from the time I arrived in service drive to the time I picked up my vehicle. They constantly stayed in contact and went above and beyond to make me comfortable. Bec arrived in service drive to the time I picked up my vehicle. They constantly stayed in contact and went above and beyond to make me comfortable. Because my car was going to be there for an extended period of time they put me in an E class rental. I didn’t expect that. While my car was being repaired, I had to leave town for a couple weeks and they told me no problem. They’ll hold the car until I get back. More

Rachel Serna went above and beyond my expectations. She kept me informed every step of the way. VERY nice attitude and attention to detail. Right person for the right job. Look forward to working with She kept me informed every step of the way. VERY nice attitude and attention to detail. Right person for the right job. Look forward to working with her again. L Hastings More

I was well taken care of by Mr. Irwin or Tacho and Joe Luo. I’d like to thank each one of them for that time and effort and also would like to mention Mr. Leonard Baker for his expe Irwin or Tacho and Joe Luo. I’d like to thank each one of them for that time and effort and also would like to mention Mr. Leonard Baker for his expertise and last but not least Miss Ashley I’ve been dealing with Walters ever since I was 17 years old and I really appreciate it and another name I’d like to mention is Kevin the manager across the street there at Audi not only will I be returning but I have passed on numerous recommendations to the people at United parcel service in Ontario California. There’s about 15,000 that work out of that building on the corner of Jurupa and Haven in Ontario. They can’t go wrong by coming over and seeing you guys at Walters Mercedes-Benz in Riverside thank you once again guys are really pleased with my purchase and it went pretty smooth. More

if you're not buying a $165K car, they only want to sell you an EV or SUV, and they are rude about it, not today you an EV or SUV, and they are rude about it, not today More

Super easy transaction from David Alcantar, great deal and super super service as well with Lee Torres delivering my van to me! Would highly recommend! Korey M. and super super service as well with Lee Torres delivering my van to me! Would highly recommend! Korey M. More

I cannot say enough great things about Mercedes-Benz of Riverside. I recently leased a vehicle there and was so impressed that I referred my sister—who also ended up getting her car from them. Hands down, Riverside. I recently leased a vehicle there and was so impressed that I referred my sister—who also ended up getting her car from them. Hands down, they offer the best deals. I live over 60 miles away, and it is absolutely worth the drive. This dealership is the sole reason I am able to lease a Mercedes-Benz every time my lease is up. Like most people, I always contact multiple dealerships to make sure I’m getting the best possible deal. Without exception, no other Mercedes-Benz dealership even comes close to what Riverside offers. The pricing, transparency, and professionalism are unmatched. Manager Hae truly goes above and beyond to make things happen, and it shows. Rafael, the salesperson who helped me, is an absolute sweetheart—straightforward, efficient, and refreshingly honest. No games, no wasted time, no pressure. I told him exactly what I wanted, and the very next day I was there picking up my car. If you’re looking for a Mercedes-Benz, I highly recommend working with Rafael and the team at Mercedes-Benz of Riverside. You will not be disappointed. More

Rafael is hands down the best salesperson I’ve ever worked with. He’s straightforward, honest, and doesn’t waste your time with any nonsense—no pressure, no games, no xx. I contacted multiple Merced worked with. He’s straightforward, honest, and doesn’t waste your time with any nonsense—no pressure, no games, no xx. I contacted multiple Mercedes-Benz dealerships, and Rafael got me the best deal by far. Not even close. I live over 60 miles away, and I will gladly make that drive every time just to work with him. I told Rafael exactly what I wanted, and he made it happen. Everything was smooth, fast, and stress-free—I was picking up my car the very next day. He’s genuinely kind, easy to talk to, and actually listens, which is rare. If you want the best deal without the headache, Rafael is your guy. Highly recommend. You won’t be disappointed. More