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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,276 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,276 reviews

December 21, 2024

Justin Campbell was great in helping us, we do appreciate his assistance. Great Job Justin More

by corkie4corkie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Thank you JR Rodriguez for your excellent customer service and appreciate the detailed explanation of work performed. The delivery of my vehicle was perfect as they washed my car as well. So far worki More

by heatherrhodes.hr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Very friendly and helpful and honest. I always ask for Michael Ramos when any of my services and he always makes sure taken care of . He knows his job and always goes above and beyond to More

by leticiahall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Walter's Mercedes-Benz of Riverside responded

Leticia, Providing impeccable service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Michael's efforts could meet your satisfaction! We are thrilled to know that he was very friendly, helpful, honest and went above and beyond to help/advise you. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 15, 2024

Thank you Oscar for the incredible service the other day! You explained my warranty very well and kept me posted! Wonderful service as always Walters MB Riverside! More

by rinatravellover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Walter's Mercedes-Benz of Riverside responded

Rina, We appreciate you for leaving Oscar this spectacular review! We are delighted to know that he explained your warranty very well and kept you posted on your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 14, 2024

Subject: Exceptional Service from Raul To Whom It May Concern, This is the second vehicle we have purchased from your dealership, and once again, Raul provided outstanding service every step of the wa More

by Yvette G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Walter's Mercedes-Benz of Riverside responded

Yvette, Thank you for leaving Raul this positive review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that Raul provided you with A+ service. We are happy to know that he was incredibly patient, kind, professional and attentive to detail. Congrats on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 13, 2024

I had the best experience buying my car with Walter’s, the staff was so on point with every aspect of the transaction! I never have understood why it’s so difficult to purchase a car, but these guys made More

by dc91302
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erwin Artacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Klempner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gulam Dhanani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Alfonso and Adam this extraordinary review! We are pleased to know that they were super sweet, understanding of your situation and made your experience fun and enjoyable. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 11, 2024

Great Service as usual on my latest C300. I always trust Walter's to do the best service possible. More

by EraSprinter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving us this marvelous review! We are delighted to know that our team provided you with great service as usual and that we have earned your trust. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 11, 2024

Kelly is fantastic. She is very courteous knowledgeable and goes the extra step to make the outcome successful. Kelly is definitely an asset to Walters Mercedez . More

by dreamnpatricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing exemplary service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Kelly's efforts could meet your satisfaction! We are thrilled to know that she was very courteous, knowledgeable and fantastic. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 10, 2024

Very pleasant experience at the dealership. Everyone was professional and they were very knowledgeable about their products. More

by Roland Platas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Walter's Mercedes-Benz of Riverside responded

Roland, Thank you for leaving us this terrific review! We are happy to know that our team was professional, very knowledgeable and made your experience very pleasant. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 09, 2024

I had the pleasure of working with Diego Moron and his manager Rob Little during the purchase of not one but two Mercedes EQB 250+ vehicles within a month. Their professionalism, customer-oriented approac More

by drmohsin.yakub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Moron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Diego and Rob this wonderful review and recommendation! We are honored to have had the opportunity to work with you and we are glad that they provided you with excellent service. We are pleased to know that they were straightforward, transparent and genuinely focused on making sure you were satisfied. We warmly congratulate you on your new Mercedes-Benz EQB 250+- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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