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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,426 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,426 reviews

May 29, 2025

This Dealership was great, Walked in knowing what i wanted and Raul was very nice and friendly! Very nice dealership. More

by john.estrada50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

The Internet Manager, Adam Sten, has been extremely helpful and has made my buying experience one of the best I have ever had. I highly recommend working with him! More

by danac3262
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erwin Artacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Sten
May 29, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Adam this positive review and recommendation! We realize you have several options when choosing a car dealership, and we are honored that you picked us here at Walter's Mercedes-Benz of Riverside. We are so glad that Adam took great care of you. On behalf of the entire team- congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 24, 2025

I'm always completely satisfied with the response I get from Alex Ramirez. He patiently listens to my concerns and takes the time to explain how to enjoy the best experience possible with my Mercedes. He More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Walter's Mercedes-Benz of Riverside responded

DC, We appreciate you for leaving Alex this spectacular review! We are delighted to know that he patiently listened to your concerns, took the time to explain everything and addressed every issue you had fully. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 23, 2025

Erwin Artacho is a very excellent, patient, and knowledgeable team member of Mercedes of Riverside. Highly recommend him for all transactions. More

by kap1tan4591
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ashley Botello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erwin Artacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Walter's Mercedes-Benz of Riverside responded

Providing immaculate service is so important to us here at Mercedes-Benz of Riverside and we are glad that Erwin's efforts met your satisfaction and recommendation! We are thrilled to know that he is very excellent, patient and knowledgeable. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 21, 2025

Our service professional Phillip Macias was very courteous, polite, and professional. He listened to our concerns and offered suggestions and resolutions. We were seen right away upon arrival at the More

by Prkscprc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Phillip this incredible review! We are happy to know that he was very courteous, polite, professional, listened to your concerns, prompt and offered resolutions. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 21, 2025

Phillip Macias was extremely helpful and very patient with me . Had issues after initial visit and he took care of my car when I brought it back. More

by armentajanet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Phillip this exceptional review! We are pleased to know that he was extremely helpful, very patient and took care of your car when you brought it back. We hope to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 20, 2025

We had a fantastic experience purchasing our C300 from Walter’s Mercedes-Benz of Riverside. From start to finish, the process was smooth, transparent, and professional. After reaching out to Ash Botell More

by CABuyer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Botello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Ash and Raul this phenomenal review and recommendation! We are honored to have had the opportunity to work with you and we are glad that they provided you with top notch service. We are delighted to know that they were knowledgeable, responsive, transparent, professional and made your experience exceptional. We sincerely congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 17, 2025

Alfonso Hernandez is the best! All sales people should be like him. Thanks for being so patient, or always responding to my many questions, for being thorough, professional, inform More

by Tee L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Walter's Mercedes-Benz of Riverside responded

Tee, Providing stellar service is so important to us here at Mercedes-Benz of Riverside and we are glad that Alfonso's efforts met your satisfaction! We are thrilled to know that he is the best, so patient, responsive to your questions, thorough, professional, informative and a good listener. Congratulations on your new Mercedes-Benz GLE- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 16, 2025

Alex and his team at Walter's in Riverside are great. Never disappointed me, always solve my issue. More

by RAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Walter's Mercedes-Benz of Riverside responded

RAMIREZ, We are grateful for you leaving Alex this extraordinary review! We are pleased to know that he is great, always solves your issue and has never disappointed you. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 16, 2025

Well I was very pleased with my visit I thought the agent was very professional in going over everything with me he answered all my questions and I was very pleased with the time I spent there More

by Bigstep50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving us this positive review! We are happy to know that our team was very professional in going over everything with you, answered all your questions and made you very pleased with your visit. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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