Walt Sweeney Ford Inc. - Service Center
Cincinnati, OH
20 Reviews of Walt Sweeney Ford Inc. - Service Center
The best, fair, friendly and open communication I have ever received. There are no words to express the professional principles expressed ever received. There are no words to express the professional principles expressed More
Ford dealership impressed with vast selection, knowledgeable staff, and efficient service; a top choice for buyers. knowledgeable staff, and efficient service; a top choice for buyers. More
Tyler is the man! Great salesman! Perfect communication. He went above & beyond. I will refer him to anyone & everyone looking to buy or sell a vehicle! Great salesman! Perfect communication. He went above & beyond. I will refer him to anyone & everyone looking to buy or sell a vehicle! More
Holly was a great sales person. I would highly recommend her to my family and friends. I am a older women who haf alot of questions for her. And she answer them, and I didn' I would highly recommend her to my family and friends. I am a older women who haf alot of questions for her. And she answer them, and I didn't feel like I was hurried or rushed in in way. Very patient with my husband and myself. I would truly recommend her. Very pleasant and respectful. More
I Wanna Say Thank You To Bryson He Was Very Professional and Kinda And Was Very Honest and Helped me through this process and Kinda And Was Very Honest and Helped me through this process More
Really poor attitudes and service when son took car with low air in for service without appt. On Dec 17. He was told they could not look at it until Jan. 3, but could out air in it. The attendant did not s low air in for service without appt. On Dec 17. He was told they could not look at it until Jan. 3, but could out air in it. The attendant did not seem to want to do it He took the car to Tire Discounters where he was met with a friendly greeting and they repaired the tire.that day . Very disappointed in Sweeney after 11 years of service there and buying 2 cars . More
4 month in, first oil change. Still best car I’ve ever owned and makes me smile with every car payment! Bryson stopped to say “Hi” and see how I liked it. He guided me to the perfect car for me. Servic owned and makes me smile with every car payment! Bryson stopped to say “Hi” and see how I liked it. He guided me to the perfect car for me. Service staff was great and thorough! Love my car and love this dealership! Bryson, you’re the best!!! More
Thank you Bryson at Walt Sweeney Western Hills for all your help today! Bryson made buying my new car easy and stress free! We found the car online, booked a test drive, Bryson was ready on time and with your help today! Bryson made buying my new car easy and stress free! We found the car online, booked a test drive, Bryson was ready on time and within 2 hours I drive off in my new car. More
The service department staff is very friendly and professional. I consider them the best service department I’ve ever used, and I’m a senior citizen so have dealt with many over the years. They have professional. I consider them the best service department I’ve ever used, and I’m a senior citizen so have dealt with many over the years. They have free shuttle service too and their driver is very nice. More
No return call We bought our 2017 Explorer brand new last March. We never had any issues with getting our cars serviced at Walt Sweeney and thought we were getting g We bought our 2017 Explorer brand new last March. We never had any issues with getting our cars serviced at Walt Sweeney and thought we were getting great customer service but I am having issues now. The explorer was just at the shop a few weeks ago for routine service and they found i needed an air filter, aside from the oil change. Thought that was odd considering the age and miles on the car but agreed and had them replace it. I have been stranded, with my children, and relied on roadside assistance to get me back on the road since this. My battery is horribly corroded- yet they didn’t see this during my maintenance service but caught an air filter needing replaced... I spoke with Theresa in service who was going to have the service manager call me and still have not gotten a call back. I still am unable to get in contact with anyone. Now I have a $50,000 car with 20k miles that I cannot start. No way should this be happening and although it is a simple fix, I refuse to eat the price of a battery when Walt Sweeney should clearly back up their new vehicles they sell. More