Walt Sweeney Ford Inc.
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
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I bought a new Edge. Great price and service. They don't give you the usual xx you get from many dealers. I will purchase my next Ford from them. I did not do a trade in, but sold my old car myself. don't give you the usual xx you get from many dealers. I will purchase my next Ford from them. I did not do a trade in, but sold my old car myself. Consequently, I cannot speak to how they do with a trade deal. They spent quite a bit of time with me going over the Ford sync system which is incredible. They were so good, I went 16 miles out of my way to do business with them. I had about four Ford dealers much closer to my house, but they didn't measure up. More
They could not have been nicer,thanks. I have leased man cars over the years and this by far was the easiest and best experience I have had in the purchase,and paperwork of any vehicle of mine over the last cars over the years and this by far was the easiest and best experience I have had in the purchase,and paperwork of any vehicle of mine over the last 23 plus years and without hesitation would recommend this dealership More
This is the second new Ford product I have purchased from Walt Sweeney Ford. They are my dealer of choice because of their friendliness, ease of negotiation and willingness to please. There are several Ford Walt Sweeney Ford. They are my dealer of choice because of their friendliness, ease of negotiation and willingness to please. There are several Ford dealerships closer to my home, but I go to Walt Sweeney also because of my saleperson, Mike. He is a straight shooter. My time is impottant to me and I do not have time for the games some dealers play. I have been very pleased with both of my purchases from them. I have also taken in my first vehicle for oil changes and have been pleased with the service to me as a customer. More
Bubba did a great job from start to finish with the Bubba did a great job from start to finish with the purchase of our Ford Focus. No pressure,total professionalism and respect will make us bu Bubba did a great job from start to finish with the purchase of our Ford Focus. No pressure,total professionalism and respect will make us buy another vehicle from this dealership. A great price,service and respect bring people back, and Walt Sweeney Ford did just that!!! Thank You Bubba ( Mike Wilkins ).... Mark and Brenda Willoughby More
This was the best new car purchase experience I have ever had. Dave was honest and straightforward and the whole process was great. Plus - no high pressure tactics. From my first online inquiry until we t had. Dave was honest and straightforward and the whole process was great. Plus - no high pressure tactics. From my first online inquiry until we took delivery of our new Fusion, I was treated exceptionally. I HIGHLY recommend Justin, Dave and the whold team at West Hills Ford. More
We really felt that our business was wanted and appreciated at Walt Sweeney. Dave made the sales process very pleasant and was attentive to our email communications as well as researching availabl appreciated at Walt Sweeney. Dave made the sales process very pleasant and was attentive to our email communications as well as researching available cars with the features we wanted in our Ford Fusion. He was quite helpful in explaining the SYNC features as well as other features of the car. We had visited several other Ford dealerships in the Cincinnati area (others much closer to our home) and none of them honestly seemed to value us as potential customers. The only problem we encountered was with the financing department which necessitated a inconvenient trip to rectify an issue, but that was the only thing that was a little annoying to deal with after purchasing the car. More
I enjoyed my buying experience with Walt Sweeney Ford I enjoyed my buying experience with Walt Sweeney Ford & the purchase of my new 2011 Escape XLT. Pat McMahon was great in helping my wife and I locate I enjoyed my buying experience with Walt Sweeney Ford & the purchase of my new 2011 Escape XLT. Pat McMahon was great in helping my wife and I locate the exact vehicle that we wanted.Pat is a no pressure type of guy but kept in contact from day 1 to let me know what was going on. Once the deal was complete, John Treglia was extremely helpful with the financing portion and not at all pushy as far as things like life insurance, extended warranty and such (I purchased both without any prodding). The gentleman that prepared my vehicle, Nate, did a tremendous job. The vehicle just sparkled when I picked it up. Wish I could keep it looking that way all of the time. I wish I could have gotten a lower price and that's why I rated the price as just good.I don't really like bickering over price & value of my trade. We are extremely happy with our purchase overall. This is my second new vehicle from Walt Sweeney Ford and I probably will return when it's time to buy my Edge. Walt Sweeney is a very reliable dealership and the convenience to where I live also played a big part in my decision. The one thing that I would ask or recommend is that someone, salesman or whoever, take more time to go over the features of the car like they did when I bought my Exped. I have had to call the service dept twice already to find out why things on the dash were flashing & how to correct. Yeah, I know read the owner's guide. All I can say is I am it's a very lenghty book. More
My buying experience started on line. I picked the Ranger My buying experience started on line. I picked the Ranger I wanted out of Walt Sweeney's inventory on a Sunday from their internet site. Walt Sweeney My buying experience started on line. I picked the Ranger I wanted out of Walt Sweeney's inventory on a Sunday from their internet site. Walt Sweeney's internet agent got back to me early Monday morning; before other Dealerships from Ford and other Dealerships from 4 other competitive dealerships. Walt Sweeney had a great price for my selected Ranger and I called to set an appointment for Monday afternoon. I arrived around 4:30 pm. to take a test drive in the Ranger I had selected online. Walt Sweeney had the vehicle up from and ready to test drive before I arrived. The Ranger was perfect and I signed a purchase agreement within the hour. Price was as quoted from the first contact. Walt Sweeney was willing to get the vehicle ready to go within the hour, but I had a dinner to attend and set up an appointment to pick up the next day at noon. The vehicle was ready at noon the next day with a full tank of gas and looking as if it just came off the showroom floor. Justin Smith took the time to go over the trucks options, inspection of vehicle, and answered all questions I asked. Great Service!! I will tell all what a great experience my family had buying our car from Walt Sweeney and their Sales Team. Sincerely, Michael and Lynn Sparks More
I was very nervous when I went to buy a new car. All one really hears about salespeople in general is how "assertive" or "pushy" they can be. I used to train customer service/sales at a credit card company really hears about salespeople in general is how "assertive" or "pushy" they can be. I used to train customer service/sales at a credit card company and am always "on alert" to the tactics that are used. I understand them but truly want to avoid them when I am shopping. I am pleased to say that my experience in buying my New Focus was a complete surprise. I was greeted promptly, introduced to the salesman, right away, and was treated with respect inspite of my circumstances-there was no judgement, just willingness to help. I was made to feel important. They asked me what "I" wanted-I told them and they delivered. I walked out of there extremely happy with the whole process. It was far easier than I expected and much easier than I had experienced in the past. I will definitely recommend this dealership and the salesman John Sweeney-personally. I found him to be quite knowlegeable and confident in his ability to assist me. He asked my permission to pull my credit information prior to doing so which was quite out of the ordinary. He was easy to talk to and gained my trust right away. I thank everyone for their time and effort and I am very very happy with my new FOCUS. Deb Elder More
I could not be happier with the purchase of my new car from Walt Sweeney Ford. My Salesman Mike Wilkins was very friendly and knowlegable about all the cars features. He set up my Sync account and made su from Walt Sweeney Ford. My Salesman Mike Wilkins was very friendly and knowlegable about all the cars features. He set up my Sync account and made sure I understood how to operate all the features of the car before I left. Everyone at the dealer seemed to really care that I left there feeling that I was taken care of. They worked with me on the price of my trade in and the new car and I feel that I got a good deal on both without having to play games as some other dealers have done to me in the past. I have bought a lot of cars and dealt with a lot of dealers over the years and have never been treated any better than I was at Walt Sweeney Ford. I would recommend Mike Wilkins and Walt Sweeney Ford to anyone looking for a new or used car. More