Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Walt Sweeney Ford Inc.
Cincinnati, OH
746 Reviews
We take pride in serving Ford customers in Cincinnati. Whether you are in the market for a new Ford, a certified pre-owned model or a used car of the highest quality, check us out, we work hard to earn your business. Find your next ride on Cincinnati's West Side. We make it worth your while, because Walt Sweeney saves you money.
The service department at Walt Sweeney offers Wi-Fi and concessions as well as a free shuttle service. We service all makes and models and are home to the first QuickLane Tire and Auto Center in Cincinnati. Service convenience backed by Ford quality.
waltsweeney.com
facebook.com/waltsweeneyford
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Filter Reviews by Keyword
By Type
Showing 746 reviews
July 15, 2012
John Gonzalez and his trainee, Andrew Held, were extremely helpful. We had a great time test driving the Ford Fusion...which we ended up purchasing. Both John and Andrew were fun to be with and not extremely helpful. We had a great time test driving the Ford Fusion...which we ended up purchasing. Both John and Andrew were fun to be with and not for one minute did we feel we were being "pitched" by a salesman. That means a lot to us. The best sales people are ones who are friendly, honest, upright, not pushy, and who genuinely listen to the customer and try to help them get the best deal...regardless of what it might mean in commissions for them personally. Customers pay attention to that and will recommend these sales people to others, which I already have. I bought my very first car from Walt Sweeney Ford years ago; it was then called Western Hills Ford I believe. My dad came in with me; I was 22. The car was a 1977 Ford Mustang Mach I. I loved that car and loved the way I was treated way back when...John and Andrew were every bit as helpful and friendly. Thank you, Walt Sweeney Ford, for being a true "west side" company and working with the customer instead of against them. More
by CincyV
Employees Worked With
Andrew Held
June 28, 2012
Jon Gonzalez was very knowledgeable and friendly while I was deciding which model best suited me. He was able to answer all of my questions and was not aggresive or pushy while trying to make the sale. Th was deciding which model best suited me. He was able to answer all of my questions and was not aggresive or pushy while trying to make the sale. That is why they got my business. Great job, very refreshing!! More
by sparky_barrett
June 19, 2012
Everything went very smoothly, auto delivered same day as shopping, pricing got a little hairy, but I think my expectations on price were too high. Great job! I will be back. shopping, pricing got a little hairy, but I think my expectations on price were too high. Great job! I will be back. More
by bspacher
Employees Worked With
John Treglia
April 06, 2012
Still waiting on mud flaps to come in for the car so they can be installed but everything else was easy and simple. I felt immediately comfortable and the whole process was done quickly and minimal inconven can be installed but everything else was easy and simple. I felt immediately comfortable and the whole process was done quickly and minimal inconvenience to myself. More
by galodriel7
Employees Worked With
Rob Ernst
March 20, 2012
I enjoyed my experience at Walt Sweeney Ford. The sales staff was very helpful and informative and made the buying experience much easier. I also appreciated the ease of the financing and figuring out warr staff was very helpful and informative and made the buying experience much easier. I also appreciated the ease of the financing and figuring out warranties and cost per month. The staff worked on a price that would work for my finances. Overall this was a great experience and I would definitely recommend them in the future. More
by reder1207
Employees Worked With
Rob Ernst, John Treglia
September 23, 2011
We had a very good experience working with Pat McMahon. He was very courteous and worked with us to get to a point that worked for the dealership and also worked for us. He was friendly and got us the inf He was very courteous and worked with us to get to a point that worked for the dealership and also worked for us. He was friendly and got us the information we requested. He made the car buying experience relatively painless. We were happy with the service we received there and especially with Pat. More
by Carps
Employees Worked With
Pat McMahon
September 12, 2011
My initial visit to Walt Sweeney was to just look and compare to what other dealerships had to offer.Mr. Mcmahon was kind and courteous right from the start as i explained i was just looking he replied"o compare to what other dealerships had to offer.Mr. Mcmahon was kind and courteous right from the start as i explained i was just looking he replied"ok,just let me know if i can help".My wife and i did ask a few questions before leaving that evening.The next day we looked at other dealerships with some being 30 miles away.We returned to Walt Sweeney the following Saturday because of the initial way we were greeted and then "left alone".Mr. Mcmahon truly made the experience wonderful and we will remember him for his professionalism.The rest of the team there was very supportive in the completion of our purchase. More
by jimgoodrich
Employees Worked With
Mr.pat Mcmahon
September 07, 2011
This dealership did nothing by give me the run around when trying to purchase a vehicle. After leaving the dealership not happy with the price they were giving me, they continued to call quoting the exac when trying to purchase a vehicle. After leaving the dealership not happy with the price they were giving me, they continued to call quoting the exact same monthy payment as when I was in there. Then, they finally called with the monthly payment I needed and said that I would be happy. I called several times before making the half hour drive to the dealership to make sure the amount was correct and nothing else, and it was confirmed. But once at the dealership, I was approached with a confused response to the number as if I had made it up and was being ridiculous. It came to the point that I had to have them listen to the voicemail from the manager with the number. Since he was not there that day, they had to call him and find out what was going on. The communication at this dealership is awful, as well. The manager apologized over the phone but I was still out of the time, gas, and stress of going back to the dealership all for a deal they were not going to follow up on. In no way was their number honored or was I componsated in any way. I do NOT recommend you purchase a car from someone so dishonest and unprofessional. More
by jlcable
Employees Worked With
mark/ bob
September 07, 2011
John was great to work with. He was very thorough in reviewing all of the features of my new Explorer. He made the process of buying a new SUV painless. reviewing all of the features of my new Explorer. He made the process of buying a new SUV painless. More
by jhrolf1
August 29, 2011
we never were told what the actual price of the vehicle was. the sticker says $26405.no where on the sales contract does it say $26405. Cash price of vehicle lists $28395.72 was. the sticker says $26405.no where on the sales contract does it say $26405. Cash price of vehicle lists $28395.72 More
by jimtelscher
Employees Worked With
a sweeney
