Walt Massey Ford

Very pleased with Joe's help in the purchase, paperwork, and delivery of the preowned vehicle I purchased on March 2023. and delivery of the preowned vehicle I purchased on March 2023. More

Great customer service, Chase was very helpful and polite. I had my oil changed and Tires rotated. polite. I had my oil changed and Tires rotated. More

We just purchased a new Mustang MachE and could not be happier with our experience at Walt Massey Ford in Columbia. Our salesperson, Patrick West was amazing. He was extremely helpful and wonderful to w happier with our experience at Walt Massey Ford in Columbia. Our salesperson, Patrick West was amazing. He was extremely helpful and wonderful to work with. He went over and above the call of duty to help us get the car we wanted in the fastest time possible. He was also very knowledgeable about the vehicle and a big help when we picked up the vehicle, showing us all of the settings and getting it ready to go before we left the dealership. The sales manager was also great and explained everything in detail. I would recommend Walt Massey Ford to anyone--tremendous job all around. More

Good people but not so good business culture. There need to be more training from management on processing of document and communications between departments. I purchase a great car but the proce There need to be more training from management on processing of document and communications between departments. I purchase a great car but the process was not smooth, still waiting on a copy of title after 1 week of receiving the vehicle. There was one bright spot, Chris was very helpful in this process. More

Purchasing a truck from Walt Massey was a terrific experience. Patrick and Trey listened to what I wanted and went to work immediately to find the vehicle I had requested. From start to finish, the experience. Patrick and Trey listened to what I wanted and went to work immediately to find the vehicle I had requested. From start to finish, the process was pleasant and better than I had expected. Walt Massey has a great team in Columbia! You should give them a try! More

I'm very happy with my jeep and Chris and DeeDee are rock stars. They worked very hard to get me what I wanted. I would highly recommend walt massey ford in Columbia when shopping for a new or pre-owned vehi stars. They worked very hard to get me what I wanted. I would highly recommend walt massey ford in Columbia when shopping for a new or pre-owned vehicle. Tell Chris and DeeDee perry sent you. Thanks again guys More

This was the best auto buying experience EVER! Classy folks, respectful of my time and my needs! Classy folks, respectful of my time and my needs! More

My salesman Garret was the best part of my purchase. He's so kind and tried really hard to help me. I just didn't get a good car. He's so kind and tried really hard to help me. I just didn't get a good car. More

I paid dealership $3800 + for repairs on a car I drive. I took my truck in for repairs and was told there was a $164 diagnostic charge before anything started. I think this is gouging and most likely wil I took my truck in for repairs and was told there was a $164 diagnostic charge before anything started. I think this is gouging and most likely will no longer use Walt Massey. More

Salesman, Patrick was very accommodating, knowledgeable, and patient. It was a great experience and I am very happy with my purchase. and patient. It was a great experience and I am very happy with my purchase. More