Walt Massey Chrysler Dodge Jeep RAM Lucedale - Service Center

First time visit I had a recall on my air bag and after contacting three other dealerships, this was the only one who had the part. I have never been in a dealership I had a recall on my air bag and after contacting three other dealerships, this was the only one who had the part. I have never been in a dealership where it was so clean and provided so many amenities to take care of the customer. The service advisor met me when I drove up and showed me around as this was the first time I had been there. It was a very good experience! More

Oil Change and Service Very friendly staff. Becky always greets with a smile and handles my request in a timely manner. If I ever need anything more Mr. Lebert has always be Very friendly staff. Becky always greets with a smile and handles my request in a timely manner. If I ever need anything more Mr. Lebert has always been helpful and attentive. More

Oil & service Amazing costumer service! Mrs. Becky Brown was super nice & helpful! Quick & friendly service! Thanks so much for the great service I received! Defini Amazing costumer service! Mrs. Becky Brown was super nice & helpful! Quick & friendly service! Thanks so much for the great service I received! Definitely recommend this facility! More

Immediate service help My 2018 Ram 1500 needed servicing and my. wife was in ICU in Mobile. I explained my problems and the service staff got my vehicle in for service so I My 2018 Ram 1500 needed servicing and my. wife was in ICU in Mobile. I explained my problems and the service staff got my vehicle in for service so I could return to Mobile on time More

Efficient with no problems. Just an oil and filter change. No drama...no problems. It took about 40 minutes and I was out the door. I have no complaints. Just an oil and filter change. No drama...no problems. It took about 40 minutes and I was out the door. I have no complaints. More

Never in the dark I was very surprised at how often I was informed of the work progression of our truck. My Advisor did an excellent job keeping me updated. I was very surprised at how often I was informed of the work progression of our truck. My Advisor did an excellent job keeping me updated. More

Recall work Was done well before the time they told me it would be done. Nice and friendly staff. Will definitely go back with them next time Was done well before the time they told me it would be done. Nice and friendly staff. Will definitely go back with them next time More

Awesome customer service as always Employees/ co workers are awesome make you feel like your at home. Didn’t not waste any time getting my vehicle to the back and getting done in very r Employees/ co workers are awesome make you feel like your at home. Didn’t not waste any time getting my vehicle to the back and getting done in very reasonable time! Great management! More

Great personnel and great service Personnel and service was great! They were very friendly and confident that their service would be good and it was. Felt assured my vehicle was in Personnel and service was great! They were very friendly and confident that their service would be good and it was. Felt assured my vehicle was in good hands. Thank you ! More

Nice, friendly service. Upon entering the service building to have my oil changed, I was greeted by a positive, friendly attitude and big smile. The lady was really helpful a Upon entering the service building to have my oil changed, I was greeted by a positive, friendly attitude and big smile. The lady was really helpful and informative. They finished up my vehicle rather quick, I would/will come back again. More