Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Walt Massey Chrysler Dodge Jeep RAM Lucedale - Service Center
Lucedale, MS
140 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
140 Reviews of Walt Massey Chrysler Dodge Jeep RAM Lucedale - Service Center
Sort by
January 09, 2023
Everyone that I have ever come in contact with from my salesperson to the service personnel to the parts department are very friendly courteous and knowledgeable. Walt Massey CDJR is the best dealership t salesperson to the service personnel to the parts department are very friendly courteous and knowledgeable. Walt Massey CDJR is the best dealership that I have ever dealt with hands down! I will definitely purchase my next vehicle from Walt Massey CDJR More
by tyronedixon79
Employees Worked With
Chuck Domingues, Becky Brown, Clayton Boydston, Lorretta Mckissick
December 12, 2019
Ram 3500 Called and made appointment, scheduled recalls and fuel filters changed. Truck was ready earlier than expected! Awesome service techs and staff! Even Called and made appointment, scheduled recalls and fuel filters changed. Truck was ready earlier than expected! Awesome service techs and staff! Even brought my paw paw and he bought a new truck as well! More
by boyingtonwhlsl
Verified CustomerEmployees Worked With
Becky Brown
November 27, 2019
Helpful & Friendly They service department was helpful & friendly. Was thankful they were able to get me a new battery for my new car as quick as they did. They service department was helpful & friendly. Was thankful they were able to get me a new battery for my new car as quick as they did. More
by beckylsw74
Employees Worked With
JC, Becky Brown
November 22, 2019
Oil change Your service department is great. They took care of my oil change very quickly without a lot of waiting involved . I like that alot. I will definitely Your service department is great. They took care of my oil change very quickly without a lot of waiting involved . I like that alot. I will definitely be using them in the future for all my Jeep needs More
by debo41.dw13
Employees Worked With
Becky Brown
November 19, 2019
New tires Great service! Allison hooked us up with new tires at a great price and even provided us with a rental while they were being installed. We’ll be back! Great service! Allison hooked us up with new tires at a great price and even provided us with a rental while they were being installed. We’ll be back!! More
by lucedalelady
Employees Worked With
Allison Scott
November 01, 2019
Oil change They always do a great job, and it’s fast and friendly. I always take my truck here for service. The dealership is clean and the coffee is great! They always do a great job, and it’s fast and friendly. I always take my truck here for service. The dealership is clean and the coffee is great! More
by pattisonpro
Employees Worked With
Becky Brown, Brian Wittmayer
October 19, 2019
Warranty issue and routine service Routine service was excellent as usual. However extremely disappointed that I could not have warranty work on the front windshield gasket done until Routine service was excellent as usual. However extremely disappointed that I could not have warranty work on the front windshield gasket done until “ approved “ by Dodge. That was on Thursday, 10-17-19. It would seem that in the age of rapid communication it would not take 2.5 days. Maybe the carrier pigeon is nesting somewhere. More
by dananderson1949
Employees Worked With
Lorretta Mckissick
October 07, 2019
Great job balancing 37” tires Great job balancing my 37 inch tires but I was shocked that they said my Lugnuts were swollen and wanted $294 for a new set of Lugnuts no thank you I Great job balancing my 37 inch tires but I was shocked that they said my Lugnuts were swollen and wanted $294 for a new set of Lugnuts no thank you I got an aftermarket set for $40 More
by lahomebuyers
Employees Worked With
Becky Brown
September 20, 2019
Robbie Lebert was wonderful to work with. Robbie went to Wal Mart and jumped my daughters car off. Then followed her back to dealership and check her battery and replaced it. He went above a Robbie went to Wal Mart and jumped my daughters car off. Then followed her back to dealership and check her battery and replaced it. He went above and beyond his job as service manager. More
by cwelford
Employees Worked With
Becky Brown, Robbie Lebert
September 14, 2019
Amazing Service! Thank you for the amazing service and great hospitality! I am very busy and their pickup service saved me a lot of time. I will use Walt Massey’s se Thank you for the amazing service and great hospitality! I am very busy and their pickup service saved me a lot of time. I will use Walt Massey’s service department for future service needs on my Ram 2500. More
by tiderolls80
