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Walt Massey Chrysler Dodge Jeep RAM Lucedale - Service Center

Lucedale, MS

4.5
140 Reviews
Call Service Center (601) 673-4796

140 Reviews of Walt Massey Chrysler Dodge Jeep RAM Lucedale - Service Center

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July 26, 2024

The folks in the service department the other day was top notch. It was full service on my wife's Challenger and they was very upfront and honest and I really do thank y'all for a great job. Kenny & Dee More

by KennyM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tera Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 17, 2024

Jared, The Service manager on the Dodge side was amazing and so helpful. Finally someone who cares ! More

by saragraves88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Report | Print
July 09, 2024

It's nice to be able to schedule maintenance needs and have them done in a timely manor. More

by eldred119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Sudduth
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April 27, 2024

I have been a customer for 8 years. This was the best visit yet. They did what I requested which was appreciated. The Pick up and Delivery Service was outstanding. Thank You! More

by jmorosky
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Leah and Destiny
Report | Print
April 27, 2024

Had an oil change and they stated they reset my oil life indicator which they did not. I called to inform them and was supposed to receive a call back and five days later I still have not heard from them. More

by LynnharbisonLynn
Recommend Dealer
Yes
Employees Worked With
James Overstreet
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April 22, 2024

Always great service and pleasant employees. I enjoy the visit every time I go to the dealership. More

by davis5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Boydston
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Apr 24, 2024 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2024

I was very pleased with the promptness of service during this visit. Waiting time was minimal and the staff were very pleasant. More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2024

I was kept informed with the work on my and how long it would be in the shop. Leigh returned my call in a timely manner and had my truck ready when promised. More

by Kunsray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leigh service 5 star
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Mar 29, 2024 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Hello, we're happy you found our staff to be so supportive during your experience here at Walt Massey Chrysler Dodge Jeep Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2024

Very pleased with my service. Job well done and super friendly staff. Look forward to do more business with them. More

by sonya.hairlinx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth and Jeared Layton
Report | Print
Mar 25, 2024 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Hi Sonya, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

March 08, 2024

Leah is amazing and justin does great work! They’re very flexible with my work schedule and never have an issue with picking up my jeep or getting it back to me. I don’t trust anyone to work on More

by Alexx.Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth, Justin Young
Report | Print
Mar 11, 2024 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Walt Massey Chrysler Dodge Jeep Ram! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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