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Walt Massey Chrysler Dodge Jeep RAM Lucedale - Service Center
Lucedale, MS
140 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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140 Reviews of Walt Massey Chrysler Dodge Jeep RAM Lucedale - Service Center
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September 16, 2018
Recall repair Recall was fixed accordingly to my knowledge. Had to take back to dealership where purchased for other issues though. I was told by this service depar Recall was fixed accordingly to my knowledge. Had to take back to dealership where purchased for other issues though. I was told by this service department that wires had been spliced. According to dealership where purchased, they said wires not spliced, just clips on them. More
by leslieflurry
Verified CustomerEmployees Worked With
Becky Brown
September 10, 2018
Awesome Well taken care of. Awesome service and willing to work with you. Inspection of everything on the vehicle and thoroughly checked out. Recommend to any Well taken care of. Awesome service and willing to work with you. Inspection of everything on the vehicle and thoroughly checked out. Recommend to anyone. More
by mikebracewell7
Employees Worked With
Becky Brown
August 24, 2018
Great and friendly staff Ha e one of the best shop crews I have ever seen and had to deal with they took the time to ride with me check out my truck and talk to me and explain Ha e one of the best shop crews I have ever seen and had to deal with they took the time to ride with me check out my truck and talk to me and explain what it could be and they fixed my problem great people to deal with and very trustworthy More
by manpeavy
Employees Worked With
The shop crew , Becky Brown
August 24, 2018
Management and service receptionist were A1 Robbie, Eric and Becky are the only reasons for the 5 star rating. If not for the exemplary customer care given by these 3 people my rating would have Robbie, Eric and Becky are the only reasons for the 5 star rating. If not for the exemplary customer care given by these 3 people my rating would have been 0 stars. I will be returning for all future vehicle services and purchases. I also spoke with several sales people while waiting for my services to be completed, and everyone in sales was awesome. Specifically Jimmy, who helped me program my easy exit seat configuration. Jordan Seals was my initial contact with Walt Massey, and she is an exceptional service rep. More
by don.kirk.2nd
Employees Worked With
Other Employees :
Eric (service mgr) , Jimmy Wigfield, Becky Brown, Robbie Lebert
August 23, 2018
Recall on my 2015 dodge journey. Very pleasant experience. Very fast and thorough. From start to finish was less than I expected. I didn't even purchase my car there, yet they called Very pleasant experience. Very fast and thorough. From start to finish was less than I expected. I didn't even purchase my car there, yet they called me and made my appointment for the service. More
by kndkne
Employees Worked With
Becky Brown
August 20, 2018
Robbie Lebert helped me and he was great. He was very friendly, he kept me informed on every step they were making and was a very nice man. I absolutely will be bac helped me and he was great. He was very friendly, he kept me informed on every step they were making and was a very nice man. I absolutely will be back. He was awesome!!!! More
by watnot1
Employees Worked With
Robbie Lebert
August 14, 2018
Amazing service Becky provided fast and friendly service. I will definitely use their service department again. I will recommend Walt Wassey Chrysler, Dodge, Jeep, Ra Becky provided fast and friendly service. I will definitely use their service department again. I will recommend Walt Wassey Chrysler, Dodge, Jeep, Ram to all my friends and family. More
by lorettamckissick
Employees Worked With
Becky Brown
August 12, 2018
Oil change was great! The amount of time that it took to get my oil changed was very reasonable. Becky Brown was very helpful and answered every question I had. She was gre The amount of time that it took to get my oil changed was very reasonable. Becky Brown was very helpful and answered every question I had. She was great! More
by jbrown9495
Employees Worked With
Becky Brown
August 09, 2018
cruise control recall In and out 30 minutes, good people at Walt Massey. First Jeep I have ever bought, got the 2018 Wrangler Sahara and it gets great fuel mileage. In and out 30 minutes, good people at Walt Massey. First Jeep I have ever bought, got the 2018 Wrangler Sahara and it gets great fuel mileage. More
by hestema1
Employees Worked With
Cory Herrington, Donnie Miller, Jimmy Wigfield, Becky Brown
August 08, 2018
Great Service. I went in for a reprogram recall. I was in and out in no time! Everyone was very helpful and made it easy for me to have the service completed in a ti I went in for a reprogram recall. I was in and out in no time! Everyone was very helpful and made it easy for me to have the service completed in a timely manner! Great job guys! More
by Marquitamcleod50
Employees Worked With
Becky Brown
