Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Walt Massey Chrysler Dodge Jeep RAM Lucedale - Service Center
Lucedale, MS
181 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
181 Reviews of Walt Massey Chrysler Dodge Jeep RAM Lucedale - Service Center
Sort by
June 04, 2025
Professional, proficient, and timely! Leah Sudduth, service advisor, arranged our loan car and her coworker Madison saw that our vehicle was returned on schedule. Very pleased with our e Leah Sudduth, service advisor, arranged our loan car and her coworker Madison saw that our vehicle was returned on schedule. Very pleased with our experience, and highly recommend!! More
by sims86ls
Verified CustomerEmployees Worked With
June 04, 2025
Your service staff were very nice right to the point friendly and kind all your workers at Walt Massey Dodge and Chevy are real nice to me. They treat me professional and I will be going back to Walt Ma friendly and kind all your workers at Walt Massey Dodge and Chevy are real nice to me. They treat me professional and I will be going back to Walt Massey. I’ve been Going there from day one More
by andrewfairley261
Employees Worked With
June 04, 2025
Service for My Jeep was very quick, thorough, & Respected...Very knowledgeable, Communicative & Polite.Thank You for taking the time to do what was requested, correctly!! Respected...Very knowledgeable, Communicative & Polite.Thank You for taking the time to do what was requested, correctly!! More
by alice.turner1112
Employees Worked With
June 02, 2025
Madison did a great job keeping me informed on the progress of the service being performed. progress of the service being performed. More
by southet
June 02, 2025
Just about every single time I do business with y’all your service department is messing something up or can’t figure something out or can’t do nothing about whatever the problems are your service department is messing something up or can’t figure something out or can’t do nothing about whatever the problems are More
by Triumph654
Employees Worked With
Leah Sudduth
May 30, 2025
Very friendly and helpful Answers all questions and gives advice on what might be needed in the future for maintenance advice on what might be needed in the future for maintenance More
by casper22250
May 30, 2025
Technicians are not knowledgeable enough to service an eco-diesel engine .Previous service the technician overfilled my engine oil had to bring it back to take out some oil was offered a free service next eco-diesel engine .Previous service the technician overfilled my engine oil had to bring it back to take out some oil was offered a free service next time. This service I was told my cabin filter was dirty and they would change it for 65.00 that was what the filter would cost me. Priced some filters at parts store it was anywhere from 14.95 to 25.95 . Sorry but that is not good customer service. Leah at the front desk does an excellent job More
by terryekittrell
Employees Worked With
Leah Sudduth
May 19, 2025
Ms Fairley was prompt to get my car in shop for service. She kept me updated on filters that needed changing and was quick to get my car back to me. Very polite and courteous. She kept me updated on filters that needed changing and was quick to get my car back to me. Very polite and courteous. More
by pdailey
Employees Worked With
May 18, 2025
Friendly, professional , very helpful , courteous . Your salesmanship and financial department is very good. Don’t change anything Your salesmanship and financial department is very good. Don’t change anything More
by randy.taylor366
May 12, 2025
Friendly and communicates well as to status of the repair job. Follows up after job review s completed. job. Follows up after job review s completed. More
by abehutto
