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Walt Massey Chrysler Dodge Jeep RAM Lucedale - Service Center

Lucedale, MS

4.5
140 Reviews
Call Service Center (601) 673-4796

140 Reviews of Walt Massey Chrysler Dodge Jeep RAM Lucedale - Service Center

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January 17, 2025

The dealership is very efficient in handling costumers and fixing their problems with their cars More

by bceclifton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Suddeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Fairley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your thoughtful review! We’re thrilled to hear that you found our dealership efficient in addressing your needs and resolving issues with your car. Providing excellent service is our top priority, and we’re grateful for your feedback. We look forward to serving you again! 🚗😊

January 16, 2025

When making appointment very friendly staff member and made appointment convenient for me. Thanks walt massey More

by sharon_1981
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Leah Suddeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Fairley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your kind words! We’re so glad to hear our team made scheduling your appointment easy and convenient. Your satisfaction is our priority, and we appreciate you choosing Walt Massey. We look forward to helping you again in the future!

January 15, 2025

The workmanship has always been very good. Your staff are always courteous and helpful. I’ll keep using you. More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Fairley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your kind words and loyalty! We’re so glad you’ve been pleased with our workmanship and that our team has provided courteous and helpful service. We truly appreciate your trust in us and look forward to serving you again! 😊

January 10, 2025

Quick courteous service, easy to communicate with, no surprises, wether a personal vehicle or fleet vehicle they treat you the same. More

by MICHAEL.THRASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember her name it was the service department
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Jan 17, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your thoughtful review! We’re so glad you’ve experienced quick, courteous service and clear communication with no surprises. Treating every customer—personal or fleet—with the same level of care is our priority. We truly appreciate your trust and look forward to serving you again! 🚗😊

January 07, 2025

As always I received outstanding service at Walt Massey CDJR. It was only a software recall this time but I'll be back for all my future service requirements. More

by southet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
Report | Print
Jan 17, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your kind words! We’re so glad to hear you had another outstanding service experience with us. Whether it’s a quick recall update or future service needs, we’re always here to take care of you. We truly appreciate your loyalty and look forward to serving you again! 😊

January 02, 2025

They got the job done, but had poor communication. Also, they did not seem concerned with getting my vehicle back to me in a timely manner. Every time I’ve taken my vehicle here, there are always “com More

by rkb503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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January 01, 2025

Took over 3 hours to get oil change and fuel filter changed. That not good More

by cooleyroy9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Wilder
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January 01, 2025

Super friendly staff. Leah got me in quick and they got my issues diagnosed. She kept me updated every step of the way and the repairs were finished quicker than expected. More

by Alexx.Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
Report | Print
November 12, 2024

CDJR service advisors are outstanding! Oil change and tire rotation was finished in no time! More

by Devin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Fairley
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August 28, 2024

Everything was fine no problems did not have to wait too long and was kept informed. More

by knewbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Fairley
Report | Print
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