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Walt Massey Chrysler Dodge Jeep RAM Lucedale

Lucedale, MS

Overview
Employees
Reviews
Vehicles
4.6
300 Reviews
Welcome to Walt Massey Chrysler Dodge Jeep RAM — your trusted automotive partner in Lucedale, MS. Located at 148 Ventura Dr, our dealership is dedicated to providing you with an exceptional selection of new and used vehicles from four of the most iconic American brands: Chrysler, Dodge, Jeep, and RAM. Whether you're looking for the robust power of a RAM truck, the rugged adventure of a Jeep, the refined sophistication of a Chrysler, or the thrilling performance of a Dodge, Walt Massey has the perfect vehicle for you. Our commitment to excellence extends beyond sales. Our state-of-the-art service center is equipped to handle all your maintenance and repair needs, ensuring your vehicle runs smoothly for years to come. Our team of certified technicians uses only genuine parts and the latest technologies to service your vehicle. We also offer tailored financing solutions to suit your needs, whether you're buying or leasing. Our finance experts work with various lenders to ensure you get the best possible rates and terms. Visit Walt Massey Chrysler Dodge Jeep RAM today and experience why our commitment to customer service and satisfaction makes us a leader in the automotive industry. Let us help you find the perfect vehicle to fit your lifestyle and budget.
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148 Ventura Dr

Lucedale, MS

39452

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Showing 300 reviews

January 31, 2025

I had to call multiple times to get updates on my vehicle while at the dealer. Multiple calls would go unanswered, and when I left messages not returned. Vehicle was there 3 weeks and if I had not checked in More

by Duvalldavid28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leah Sudduth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Fairley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your feedback. I’m sorry to hear about the difficulty you experienced getting updates on your vehicle. That’s not the level of communication we strive for, and I understand how frustrating that must have been. Our General Manager, Phillip Pogue, would like to apologize for the inconvenience personally and ensure that you have a direct point of contact moving forward. If you ever have trouble reaching someone in the future, please feel free to call or text him directly on his cell, 601-466-8474, and he’ll be happy to assist. We appreciate your patience and the opportunity to improve. Thank you for bringing this to our attention.

January 30, 2025

Mical was able to get the truck I wanted from another Walt Massey dealership promptly. Helped get the deal done. Thanks Mical! More

by dvwilliams2626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mical Grant
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your review! We're so glad to hear that Mical was able to get the truck you wanted quickly and make the process smooth. Providing great service is always our goal, and we appreciate your kind words. Enjoy your new truck, and we look forward to serving you again in the future!

January 30, 2025

Great place to have vehicles serviced. Clean friendly atmosphere. I will continue to get service there. More

by darlenesteele67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Fairley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service department and enjoyed the clean, friendly atmosphere. We appreciate your loyalty and look forward to serving you again in the future!

January 28, 2025

Mr. White was very professional an very helpful in this purchase. I feel that his calm personality along with answering all questions anlong extra videos an pictures made this sale a pleasant experience. More

by Jeffdpatrick
Recommend Dealer
Yes
Employees Worked With
Keaton White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarai Mccraney. Was also very helpful in this experience
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Jan 28, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience! It’s wonderful to hear that Keaton’s professionalism, helpfulness, and calm demeanor made your purchase such a pleasant experience. His extra effort with videos and pictures truly reflects his commitment to excellent customer service. We’re thrilled you’re looking forward to working with him again on your next purchase!

January 28, 2025

Great experience enjoyed buying a truck from Micah. Will definitely recommend to other people in future More

by J.northropelectricinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mical Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your feedback! We’re so glad to hear you had a great experience buying your truck with Micah. Your recommendation means a lot to us, and we look forward to helping you or your friends in the future!

January 27, 2025

Mical did an excellent job throughout the process of me buying this truck site unseen off the internet. The sales manager Norris handled an issue with the service department the best way he could to get th More

by MathewLawson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mical Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service tech name unknown almost cost Mical this sale by dragging his feet and not showing up to work to make the repairs needed in a timely manner.
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Jan 28, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience! It’s wonderful to hear that Mical provided excellent assistance throughout the process of purchasing your truck sight unseen. We’re also glad Norris stepped in to address the service department issue and ensured the truck was delivered to you. Your trust means a lot to us, and we appreciate the opportunity to help you with your purchase!

January 27, 2025

Visit was good and i was in and out in the same day. Thanks for the quick service More

by WRHYMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Fairley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your feedback! We’re glad to hear your visit went smoothly and that you were able to get in and out on the same day. We appreciate your kind words and look forward to helping you again!

January 26, 2025

Zach was super helpful and kind before, during, and even after the sale! Highly recommend working with him! More

by Hilary Kilpatrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Harley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Zach’s dedication to providing exceptional service truly shines, and I’m so glad he made your experience a positive one from start to finish—and beyond. Thank you for the high recommendation and for choosing to work with us!

January 26, 2025

Keaton did an excellent job assisting me in the purchase of my truck, I would recommend him highly More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keaton White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your feedback! I’m thrilled to hear that Keaton provided excellent assistance with your truck purchase. Your recommendation means a lot, and we’re grateful for your business!

January 26, 2025

Was pleased with the salesman and the level of professionalism of all involved with the purchase of our used F-150 truck. More

by Steve.broadus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keaton White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlyn Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience! I’m glad to hear you were pleased with your salesman and the professionalism of everyone involved in your F-150 purchase. We appreciate your business and hope you enjoy your truck for many miles to come!

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