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Walt Massey Chrysler Dodge Jeep RAM Columbia

Columbia, MS

4.5
41 Reviews
Welcome to Walt Massey Chrysler, Dodge, Jeep, RAM in Columbia, MS — your leading dealership for Chrysler, Dodge, Jeep, and RAM vehicles. Situated at 800 Highway 98, we are dedicated to offering an exceptional selection of new and pre-owned vehicles from four of America’s most iconic automotive brands. Whether you're looking for the rugged durability of the RAM 1500, the off-road prowess of the Jeep Wrangler, the powerful performance of the Dodge Charger, or the innovative luxury of the Chrysler Pacifica, Walt Massey Chrysler, Dodge, Jeep, RAM has a vehicle tailored to your demands. Our dealership is renowned for its customer-centric approach, ensuring that every visitor receives personalized service to match their automotive needs. Our experienced sales team is eager to guide you through our extensive inventory and assist you in selecting the perfect vehicle. Additionally, our advanced service center is equipped to handle all maintenance and repair needs with certified technicians who specialize in these brands, using only genuine parts to maintain your vehicle’s performance and longevity. Stop by Walt Massey Chrysler, Dodge, Jeep, RAM today to explore our models and take advantage of our knowledgeable staff and outstanding customer service. Discover why we are the preferred automotive destination for drivers in Columbia, Hattiesburg, McComb, and beyond.
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1470 Hwy 98 E

Columbia, MS

39429

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Showing 41 reviews

June 07, 2025

It was a little lengthy. Very helpful and friendly. Jimmy, helped me. tremendously with downloading the app and setting my car up. More

by btullos1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Bradley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dennon Dearman
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

The no nonsense process was appreciated. I told them what I wanted. I believe they offered the best deal they could up front. There was no haggling back and forth. The service was streamlin More

by bnburge7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennon Dearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Waltz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Broome
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

I’m paying a jeep note with warranty and charged $109 to check engine 😡 light. It’s free everywhere else. 😡 More

by ryanmcdonald659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miryam Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Losito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We understand your frustration and appreciate you bringing this to our attention. We aim to provide transparent service, and your feedback is important as we look at ways to improve. If you’d like to discuss this further, please reach out so we can review your situation in more detail.

May 19, 2025

I have been using their service dept. for years & have found them to be reliable, efficient, honest, and competitive in their prices. Their workmanship is first class and I will continue More

by Noemail21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miryam Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We truly appreciate your continued trust and support over the years! It means a lot to know you’ve found our team reliable, honest, and efficient. We’re committed to keeping that first-class workmanship going every time you visit.

May 11, 2025

Did a good job finding and fixing the problem even though it was tricky to find More

by Adam@tmhcpas.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miryam Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad we were able to track down the issue and get it resolved for you! Thanks for your patience and for trusting us with your vehicle.

May 05, 2025

Good service. Work completed faster than expected. Word word word word word. That should be fifteen. More

by lariat98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miryam Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad to hear the service exceeded your expectations and was completed quicker than anticipated! Thanks for trusting us with your vehicle.

May 01, 2025

Good people. Great selection. If they don't have It there, they will get it! More

by floridabound1961
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennon Dearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We appreciate the great feedback! Our team is always ready to go the extra mile to find the right vehicle, and it’s great to hear you noticed.

April 29, 2025

We had a great experience! Hate trading vehicles but they made it easy. Super friendly and helpful start to finish. More

by simrall3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Slagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennon Dearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Glad we could make trading simple and stress-free. Our team’s goal is to keep every step friendly, helpful, and straightforward, so it’s great to hear that came through. Enjoy your new ride—we’re here whenever you need us.

April 22, 2025

Told my car was ready. When I arrived was told the recall wasn't done and on the papers it stated I refused. The car was there for a day and a half. More

by Acshivers
Recommend Dealer
No
Employees Worked With
Miryam Evans
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miryam Evans
Apr 24, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We apologize for the confusion and inconvenience this has caused. That’s not the experience we want for our customers. Our General Manager, Mark Robintette, is aware of the situation and would like to investigate what went wrong and ensure it is adequately addressed. We appreciate your patience and the opportunity to make this right.

April 18, 2025

Very efficient and would recommend Miss Miryam to anyone looking for a great service experience! More

by nathanielsmith
Recommend Dealer
Yes
Employees Worked With
Miryam Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miryam Evans
Apr 19, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re so glad to hear you had a great experience with Miss Miryam! Efficiency and excellent service are what we strive for—thanks for the recommendation!

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