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Walt Massey Chrysler Dodge Jeep RAM Columbia

Columbia, MS

Overview
Employees
Reviews
Vehicles
4.5
13 Reviews
Welcome to Walt Massey Chrysler, Dodge, Jeep, RAM in Columbia, MS — your leading dealership for Chrysler, Dodge, Jeep, and RAM vehicles. Situated at 800 Highway 98, we are dedicated to offering an exceptional selection of new and pre-owned vehicles from four of America’s most iconic automotive brands. Whether you're looking for the rugged durability of the RAM 1500, the off-road prowess of the Jeep Wrangler, the powerful performance of the Dodge Charger, or the innovative luxury of the Chrysler Pacifica, Walt Massey Chrysler, Dodge, Jeep, RAM has a vehicle tailored to your demands. Our dealership is renowned for its customer-centric approach, ensuring that every visitor receives personalized service to match their automotive needs. Our experienced sales team is eager to guide you through our extensive inventory and assist you in selecting the perfect vehicle. Additionally, our advanced service center is equipped to handle all maintenance and repair needs with certified technicians who specialize in these brands, using only genuine parts to maintain your vehicle’s performance and longevity. Stop by Walt Massey Chrysler, Dodge, Jeep, RAM today to explore our models and take advantage of our knowledgeable staff and outstanding customer service. Discover why we are the preferred automotive destination for drivers in Columbia, Hattiesburg, McComb, and beyond.
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1470 Hwy 98 E

Columbia, MS

39429

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Showing 13 reviews

February 22, 2025

Good service, friendly and great communication! Very helpful to make sure all of your questions are answered and completed. More

by dpbaroni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miryam Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We're glad to hear that you received good service and appreciated the friendly communication from our team. It's important to us that all your questions are thoroughly answered and your needs fully met. Thank you for sharing your positive experience!

February 13, 2025

Cole is the best! I bought another vehicle in October from him. He’s prompt to answer any questions and to help anyway he can. More

by courtneyterrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

It's fantastic to hear that Cole has been so helpful and responsive! We're glad you chose to purchase another vehicle with his assistance. Thank you for sharing your experience, and we hope you enjoy your new vehicle!

February 06, 2025

Took 3 weeks to fix alternator over two weeks for a cythalic converter. Repairs took the whole month oh January More

by SUSAN.BROOM59
Recommend Dealer
Yes
Employees Worked With
Miryam Evans
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miryam Evans
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Feb 06, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your feedback. We understand how frustrating long repair times can be, and we apologize for the delays you experienced. Some repairs, especially those involving specific parts, can take longer than expected, but we know that doesn’t make the wait any easier. We appreciate your patience and the opportunity to serve you. If there’s anything we can do to assist further, please let us know.

January 31, 2025

They called and set me up and appointment to have a software update done on my Ram 1500 .. I Arrived around 7:30 am and they was able to get me right in for the update .. with in 30 minutes they were d More

by davidwcol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miryam Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for sharing your experience! We're glad to hear that our team was able to get your software update done quickly and efficiently. Providing fast and reliable service is always our goal! We appreciate your business and look forward to serving you again in the future.

January 27, 2025

This was our first purchase from Walt Massey and we couldn’t be more pleased! Valerie Graham helped us find the perfect vehicle for us. She was very attentive and knowledgeable. She worked diligently, More

by trevamooney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valerie Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for sharing your wonderful experience! It’s fantastic to hear that Valerie went above and beyond to help you find the perfect vehicle—even braving the freezing rain to ensure everything was just right. Her dedication and knowledge truly make a difference. We’re thrilled to have earned your trust and look forward to helping you again with your next purchase!

January 23, 2025

Kept my jeep from Dec 30-Jan 16 for an alternator Too long for me More

by SUSAN.BROOM59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miryam Evans
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your feedback. I understand how frustrating it can be to wait that long for a repair, and I sincerely apologize for the delay. While some factors can extend repair times, we know how important it is to get your vehicle back as quickly as possible. We appreciate your patience and would love the opportunity to provide a better experience in the future. Please feel free to reach out if there’s anything we can do to help.

January 22, 2025

We appreciate your services and we to continue working with you for everything that you do for us. More

by janicewilliams0722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miryam Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you so much for your kind words and continued trust in us! We’re honored to support you and look forward to building on this great partnership for everything ahead. Your satisfaction is always our priority!

January 16, 2025

I absolutely love the service I received from MIRYAM was great at keeping me updated and informed More

by trizzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miryam Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your kind words! We're thrilled that Miryam provided excellent service and informed you throughout the process. We’ll share your feedback with her—it’ll make her day! Let us know if there’s anything else we can assist you with.

January 16, 2025

Very good service. Highly recommend this department. Treated me like family Very very good always More

by dennisdiane3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miryam Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your kind words! We're so glad to hear you felt like family and had such a positive experience with our team. Your recommendation means the world to us, and we’re honored to have earned your trust. We’ll be here whenever you need us!

January 14, 2025

They always take great care of me and my jeep. I will recommend them to anyone that asks. If they don’t ask then I will tell them. More

by patlwatson58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miryam Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your amazing review! We’re thrilled to hear that you always feel well taken care of and that your Jeep is in good hands with us. Your enthusiasm and willingness to recommend us mean the world to our team. We’re here whenever you need us, and we look forward to continuing to provide you with excellent service. Thank you for being such a wonderful advocate for us!

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