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Walt Massey Chevrolet GMC - Service Center
Lucedale, MS
236 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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236 Reviews of Walt Massey Chevrolet GMC - Service Center
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June 13, 2019
Great Service Everything went quick and easy. The only snag was that I was not aware that there was a new policy in place that they were not taking any personal che Everything went quick and easy. The only snag was that I was not aware that there was a new policy in place that they were not taking any personal checks any more. More
by Big Daddy
Verified CustomerEmployees Worked With
Bobby Howard
June 11, 2019
Walt Massey replaced and installed a new bug deflector Walt Massey replace my bug deflector with a brand new one, with no issues at all. Very quick and friendly service. I will always go to Walt Massey f Walt Massey replace my bug deflector with a brand new one, with no issues at all. Very quick and friendly service. I will always go to Walt Massey for my truck’s services and needs. They treat you like family. More
by ppatman
Employees Worked With
Wendy Rhymes Shoemaker, Amy McClure
June 10, 2019
Super service I've always had an easy time making appointments for scheduled services. Most of the time, they start earlier than the time scheduled and finish earl I've always had an easy time making appointments for scheduled services. Most of the time, they start earlier than the time scheduled and finish earlier than expected. Fully pleased and the workers are very friendly. More
by JW
Employees Worked With
Wendy Rhymes Shoemaker
June 07, 2019
repair on a 2013 GMC 2500 MY TRUCKS RUN EVERY DAY SO WHEN THE AC WENT OUT ON MY 2013 GMC 2500 THEY GOT IT IN THE SHOP AT 9:30 THIS MORNING AND HAD IT FIXED BY 4:00. GREAT SERVI MY TRUCKS RUN EVERY DAY SO WHEN THE AC WENT OUT ON MY 2013 GMC 2500 THEY GOT IT IN THE SHOP AT 9:30 THIS MORNING AND HAD IT FIXED BY 4:00. GREAT SERVICE AND GREAT PEOPLE. More
by pooldoc
Employees Worked With
Other Employees :
Wendy Rhymes Shoemaker, Amy McClure, Bobby Howard
June 05, 2019
Successful day From the moment I left my car, I was greeted with a smile, my information was taken quickly and efficiently. I was told about specials and rebates. Ti From the moment I left my car, I was greeted with a smile, my information was taken quickly and efficiently. I was told about specials and rebates. Time passed quickly in the comfortable waiting area with free amenities. Overall probably one of the best visits I have had at Walt Massey. I have been a customer ever since they opened up in Lucedale. Employee training seems to be getting better instead of going downhill like many other businesses. More
by Ribs1
Employees Worked With
Shemuel McCraney, Bobby Howard
June 04, 2019
Service Quick and courteous service. The people were very friendly and helped with everything I needed. However I do wish they would put the refreshment count Quick and courteous service. The people were very friendly and helped with everything I needed. However I do wish they would put the refreshment counter back the way it was. No-one wants coffee on a hot afternoon in south Mississippi. More
by jslay2568
Employees Worked With
Wendy Rhymes Shoemaker, Shemuel McCraney, Amy McClure, Michael McDonald
June 01, 2019
Quick Service My car was diagnosed and the part was ordered within a few hours. The part came in the next day and was installed and ready for pick up that same day. My car was diagnosed and the part was ordered within a few hours. The part came in the next day and was installed and ready for pick up that same day. More
by strydomlinda
Employees Worked With
Amy McClure
May 30, 2019
Service When I called was able to get a quick appt and was serviced quickly upon arrival. Work was performed in a timely manner and to my expectations. When I called was able to get a quick appt and was serviced quickly upon arrival. Work was performed in a timely manner and to my expectations. More
by donna
Employees Worked With
Service Department, Ricky Osborne, Bobby Howard
May 30, 2019
Sierra 2500 HD Danali intermittent electronic issue My 2018 Sierra 2500 HD Denali had an intermittent minor electronic problem with the park assist feature. The service consultants, Amy, Bobby, and Wend My 2018 Sierra 2500 HD Denali had an intermittent minor electronic problem with the park assist feature. The service consultants, Amy, Bobby, and Wendy were all most helpful and as usual, were both polite and professional. When the problem required the assistance of the senior service tech, Phillip dove right in and stayed with the problem until the vehicle was operating properly in all respects. The entire service crew at Walt Massey pitched in to see that my issue was properly and promptly addressed. They are all sterling examples of the "team concept" in action. I never hesitate to tell my friends and acquaintances about the level of superior service I continue to receive from this fine organization. I truly appreciate the level of concern and attention to detail they continue to provide me. Please pass my "Job well done again!" on to them. More
by pbskipper
Employees Worked With
Phillip the head service tech. , Wendy Rhymes Shoemaker, Amy McClure, Bobby Howard
May 24, 2019
It was ok Hopefully truck problem has been fixed now, but it took 5 times taking it in for same problem. So far it's working just hope it continues... Hopefully truck problem has been fixed now, but it took 5 times taking it in for same problem. So far it's working just hope it continues... More
by kristen83.kj
Employees Worked With
Other Employees :
Chris Smith, Brian Wittmayer, Wendy Rhymes Shoemaker
