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Walt Massey Chevrolet GMC - Service Center
Lucedale, MS
237 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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237 Reviews of Walt Massey Chevrolet GMC - Service Center
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October 04, 2019
Excellent Service!!! We arrived at our appointment time - Then we went to lunch and when we came back our vehicle was sitting out front- ready to go. Very friendly serv We arrived at our appointment time - Then we went to lunch and when we came back our vehicle was sitting out front- ready to go. Very friendly service employees Our service was easily scheduled on the phone. I tried to schedule on line, (10% off) but I am not sure I connected with them. Great place to do business. More
by goff7288
Verified CustomerEmployees Worked With
October 03, 2019
Great service,the service writer was extra nice and apologized for taking so long.that was the only problem,it was a long wait but worth it.Thanks service,the service writer was extra nice and apologized for taking so long.that was the only problem,it was a long wait but worth it.Thanks More
by howi4548
Employees Worked With
David Davis, Amy McClure
September 29, 2019
A Disney Trip Salvaged We were on School Theatre trip with another family when we started having transmission problems.(The current transmission had just been replaced) T We were on School Theatre trip with another family when we started having transmission problems.(The current transmission had just been replaced) The transmission shop told us to go to the nearest shop and fortunately for us it was Walt-Massey. They worked to get us in quickly even with a full service bay. After diagnosing the transmission, the owner of the vehicle opted to have them replace it. Far from home with no one local to help, Wendy arranged a ride for us to the local rental car location. It may seem like no big deal, but the polite and courteous atmosphere and willingness to help, salvaged what could have been a Disney trip cut short. More
by Jughead
Employees Worked With
Wendy Rhymes Shoemaker, Amy McClure
September 18, 2019
Great experience Everyone was very helpful and courteous. They all went the extra mile to help us get what we wanted at the price we could afford. Everyone was very helpful and courteous. They all went the extra mile to help us get what we wanted at the price we could afford. More
by dgnorris55
Employees Worked With
Other Employees :
Chris Smith, David Davis, Shemuel McCraney, Michael McDonald
September 15, 2019
Routine maintenance Interval with tire rotation Was greeted in a professional manner on arriving without an appointment and immediately advised that my vechicle would be serviced promptly. Appreciat Was greeted in a professional manner on arriving without an appointment and immediately advised that my vechicle would be serviced promptly. Appreciate that because I live on the Coast and don’t come to Lucedale often. Great attitude by all that I encountered. Will recommend this Dealership and personnel to anyone. More
by cecil.mcgraw
Employees Worked With
Other Employees :
Chris Smith, Wendy Rhymes Shoemaker, Amy McClure
September 09, 2019
Service Center Wendy was exceptional and all of the staff were very friendly! The quickness of service was great! I appreciate the reminder calls as well. Thank you! Wendy was exceptional and all of the staff were very friendly! The quickness of service was great! I appreciate the reminder calls as well. Thank you! More
by aprilbaughman75
Employees Worked With
Wendy Rhymes Shoemaker
September 06, 2019
Pleased with Service I was pleased with the service I experienced with Walt Massey Chevrolet I was updated several times while my vehicle was serviced and received it back I was pleased with the service I experienced with Walt Massey Chevrolet I was updated several times while my vehicle was serviced and received it back within the time frame told More
by KDESTES
August 24, 2019
My Truck I was unable to complete my service due to a technical problem with my truck. Y’all are working on a solution. I will be contacted when the correct ki I was unable to complete my service due to a technical problem with my truck. Y’all are working on a solution. I will be contacted when the correct kit is received. More
by jlbraswell
Employees Worked With
Wendy Rhymes Shoemaker
August 23, 2019
Great service Had my car I purchased at Walt Massey in the shop getting serviced. Fast, friendly, and to the point. Everyone speaks to you and they always try to he Had my car I purchased at Walt Massey in the shop getting serviced. Fast, friendly, and to the point. Everyone speaks to you and they always try to help. I will use them for my next vehicle purchase. More
by eyecatcher
August 21, 2019
Sold product that was known to be defective Bought a 2108 Silverado that ‘the dealership” installed large tires and rims on. Salesman said it rubbed when turning. When I looked at it, it appeare Bought a 2108 Silverado that ‘the dealership” installed large tires and rims on. Salesman said it rubbed when turning. When I looked at it, it appeared to rub the inside wheel well. No problem I said that’s an easy fix. After I fixed that, it still rubbed. So I jacked it up and looked underneath. The oversized tires rubbed the sway arms. Not good!! Of course, even though the truck is still under warranty, I bought it “as is”...So service doesn’t matter. Not a good way to treat paying customers. More
by scoutdaddy42
